Job Description

Job Title: Scheduling Coordinator ONC
Job ID: 190001XH
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: Med OP Onc Unit Med Ser
Location: 4300 Londonderry Road, Harrisburg PA 17109

Description

Purpose:
Schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. Maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner.

Responsibilities:
  • Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
  • Coordinate/organize all orders for supplies, nourishments, etc.
  • Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
  • Scheduling/Coordinates:All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
  • Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
  • Receive all patient phone calls regarding appointments (for tx/injections/lab):Schedule, reschedule, etc.
  • Chart preparation:All processes associated with current prep for tx/injections.Verify authorizations for all treatments/injections are secured.Verify order signed, dated, etc.Complete clinical chart prep form.
  • Assist nursing staff with all processes related to oral drugs, pump patients, etc.
  • Contact all patients regarding missed appointments (for tx/injections/lab):Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.
  • Form Completion:Complete disability, FMLA, etc. forms for patients.
  • Provide support to the front office w/answering phones, chart prep, scheduling, etc.

Qualifications

B.A. degree and 1 year of experience in a related function; or 2 years of college, business school, or medical secretary training and 1-2 years of experience; or High School Diploma and 3-5 years medical office experience required

Licensure, Certifications, and Clearances:
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

    Salary Range: $14.46 to $23.38 / hour

    Union Position: No

    Apply Current Employee?

    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


    WORKING HERE



    Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

    Learn more about working here and check out our policies and recent updates.

    UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019


    UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

    Share:
    Talent Network