Job Description

Job Title: Lead Transporter (Patient Transportation - Harrisburg)
Job ID: 1900026A
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Pinnacle Hospitals
Department: Patient Transportation
Location: 111 South Front Street, Harrisburg PA 17105


Our team is growing and we have a variety of opportunities available for patient transport. If you are passionate about patient care and are looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! UPMC Pinnacle is hiring a Lead Transporter to help support the day to day operations of the Transportation Services Department. The days and shifts for this position will vary. The Lead Transporter coordinates the daily activities of the department, including assisting with employee training and performance assessment. Supervises the transporters in the movement of patients and equipment to and from assigned areas. Assists to facilitate complaint resolution. 

  • Coordinate the monthly in-services for the department with the Manager.
  • Maintain control, location, and inspection of wheelchairs and/or stretchers.
  • Coordinate and assist with the evaluations and training of all personnel in area of responsibility.
  • Perform all duties of Transport position as outlined in job title Enhanced Transporter.
  • Report any and all problems and suggestions to the Shift Supervisor.
  • Ensure that the daily work of all team members is completed and ensure that they go to their assigned locations.
  • Develop an open working relationship with unit personnel and Supervisors.
  • In the absence of the Shift Supervisor or Dispatcher, temporarily act in a supervisory or dispatch capacity; assume the responsibilities of these individuals.
  • Assist Supervisors with monthly system wide competencies on existing staff.
  • Maintain a courteous professional demeanor and communicate appropriately with patients, visitors, hospital personnel and fellow employees at all times.


  • High School diploma or GED or 1 year previous job experience in lieu of High School or GED.
  • Previous Transporter experience required.
  • Knowledgeable about all safety, universal precaution, fire, evacuation, emergency care, and disaster policies and procedures. 
  • Knowledgeable of all transporter responsibilities and hospital layout. 
  • Requires the ability to follow written and verbal instructions in order to successfully complete Transport duties and the ability to use Transport equipment.
  • Ability to handle multiple demands in high stress and emergency situations is required.
  • Prior work experience is preferred.
  • Prior experience with Patient Transportation System is preferred.
  • Prior customer service experience preferred.
  • Ability to communicate professional with various user groups is required.

Licensure, Certifications, and Clearances:
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

    Salary Range: $14.46 to $23.38 / hour

    Union Position: No

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