Job Description

Job Title: Community Social Service Coordinator (Homestead High Rise)
Job ID: 42167623
Status: Part-Time
Regular/Temporary: Limited
Hours: Please see below - 16 hours
Shift: Day Job
Facility: UPMC McKeesport
Department: Outreach
Location: 820 Braddock Avenue, Braddock PA 15104



The part-time, 16 hour, Community Social Service Coordinator will work out of Homestead High Rise and assist with seniors.  This position serves mainly as a social worker who tries to answer any questions they may have, or refer them to services for seniors.

This position will work 2 days a week, and those can be flexible.  The hours are 8:00 a.m. - 4:30 p.m., but those are flexible as well.




  • Act as a resource person as requested by clients/agencies
  • Act as patient advocate.
  • Analyze the types, frequency and other characteristics of services that residents use, need and want.
  • Assist family members to understand the changing needs of aging in place.
  • Assist seniors with limited financial resources to age in place
  • Attend age/client population specific in-services
  • Case manage senior citizens living in senior citizen High Rises
  • Communicate appropriate information to other members of the outreach team
  • Communicate concise and appropriate information concerning patients needs and condition verbally and in writing.
  • Conduct and find others to conduct workshops or educational activities for the residents based on relevant topics and emerging changes in the health care field that effect seniors.
  • Cooperate with other hospital departments.
  • Develop individual service plans for residents upon request.
  • Develop programming/activities designed to increase participation by residents.
  • Educate service providers on needs of resident population and ensure affordability.
  • Establish evidence-based program monitoring metrics
  • Help arrange financial management assistance
  • Help families utilize services in community
  • Help residents obtain equipment and devices
  • Identify and coordinate services in the community and their availability to residents.
  • Keep constantly updated on policy changes that impact the lives of consumers
  • Liaison between residents and social service agencies.
  • Maintain established office hours at teach senior high rise
  • Maintain monthly statistics necessary for monitoring success of program (visits, type of services, documentation of education presentations and other statistics as requested).
  • Make self-available to listen to patient and family concerns.
  • Network with other service providers to provide the optimal care to seniors with limited incomes.
  • Order necessary office supplies.
  • Promote and maintain positive working relationships with outreach team.
  • Represent UPMC at community events and service programs as assigned
  • Respond to crisis situations by coordinating appropriate services to enable senior to remain in their current living situation (if possible).
  • Seek opportunities to improve process, streamline work and track outcomes.





  • Bachelor's degree in Social Work or Psychology required
  • Minimum three (3) years of experience working with geriatric clients in a community setting
  • Equivalent combination of education/experience will be considered
  • Extensive knowledge of community based services including services offered by the Department of Aging and the Department of Welfare
  • Ability to work with seniors and limited incomes
  • Guardianship experience
  • Knowledge of the various types of senior housing
  • Knowledge of public housing
  • Knowledge of the various levels of care
  • Knowledge of the OPTIANS process
  • Knowledge of the COMPASS system
  • Able to coordinate programs between agencies
  • Community building skills, motivated, able to work independently, self-starter, negotiations skills, conflict resolution skills, and the ability to get along well with seniors

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance
  • Older Adult Protective Services Act


UPMC is an Equal Opportunity Employer/Disability/Veteran


Salary Range: $16.64 to $27.17 / hour

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019

UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

Talent Network