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Community Social Service Coordinator (Homestead High Rise)

  • Job ID: 42167623
  • Status: Part-Time
  • Regular/Temporary: Limited
  • Hours: Please see below - 16 hours
  • Shift: Day Job
  • Facility: UPMC McKeesport
  • Department: Outreach
  • Location: 820 Braddock Avenue, Braddock PA 15104
  • Union Position: No
  • Salary Range: $16.64 to $27.17 / hour



The part-time, 16 hour, Community Social Service Coordinator will work out of Homestead High Rise and assist with seniors.  This position serves mainly as a social worker who tries to answer any questions they may have, or refer them to services for seniors.

This position will work 2 days a week, and those can be flexible.  The hours are 8:00 a.m. - 4:30 p.m., but those are flexible as well.




  • Act as a resource person as requested by clients/agencies
  • Act as patient advocate.
  • Analyze the types, frequency and other characteristics of services that residents use, need and want.
  • Assist family members to understand the changing needs of aging in place.
  • Assist seniors with limited financial resources to age in place
  • Attend age/client population specific in-services
  • Case manage senior citizens living in senior citizen High Rises
  • Communicate appropriate information to other members of the outreach team
  • Communicate concise and appropriate information concerning patients needs and condition verbally and in writing.
  • Conduct and find others to conduct workshops or educational activities for the residents based on relevant topics and emerging changes in the health care field that effect seniors.
  • Cooperate with other hospital departments.
  • Develop individual service plans for residents upon request.
  • Develop programming/activities designed to increase participation by residents.
  • Educate service providers on needs of resident population and ensure affordability.
  • Establish evidence-based program monitoring metrics
  • Help arrange financial management assistance
  • Help families utilize services in community
  • Help residents obtain equipment and devices
  • Identify and coordinate services in the community and their availability to residents.
  • Keep constantly updated on policy changes that impact the lives of consumers
  • Liaison between residents and social service agencies.
  • Maintain established office hours at teach senior high rise
  • Maintain monthly statistics necessary for monitoring success of program (visits, type of services, documentation of education presentations and other statistics as requested).
  • Make self-available to listen to patient and family concerns.
  • Network with other service providers to provide the optimal care to seniors with limited incomes.
  • Order necessary office supplies.
  • Promote and maintain positive working relationships with outreach team.
  • Represent UPMC at community events and service programs as assigned
  • Respond to crisis situations by coordinating appropriate services to enable senior to remain in their current living situation (if possible).
  • Seek opportunities to improve process, streamline work and track outcomes.





  • Bachelor's degree in Social Work or Psychology required
  • Minimum three (3) years of experience working with geriatric clients in a community setting
  • Equivalent combination of education/experience will be considered
  • Extensive knowledge of community based services including services offered by the Department of Aging and the Department of Welfare
  • Ability to work with seniors and limited incomes
  • Guardianship experience
  • Knowledge of the various types of senior housing
  • Knowledge of public housing
  • Knowledge of the various levels of care
  • Knowledge of the OPTIANS process
  • Knowledge of the COMPASS system
  • Able to coordinate programs between agencies
  • Community building skills, motivated, able to work independently, self-starter, negotiations skills, conflict resolution skills, and the ability to get along well with seniors

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance
  • Older Adult Protective Services Act


UPMC is an Equal Opportunity Employer/Disability/Veteran


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