Job Description

Job Title: Community Social Service Coordinator (Homestead High Rise)
Job ID: 42167623
Status: Part-Time
Regular/Temporary: Limited
Hours: Please see below - 16 hours
Shift: Day Job
Facility: UPMC McKeesport
Department: Outreach
Location: 820 Braddock Avenue, Braddock PA 15104

Description

Responsibilities:

The part-time, 16 hour, Community Social Service Coordinator will work out of Homestead High Rise and assist with seniors.  This position serves mainly as a social worker who tries to answer any questions they may have, or refer them to services for seniors.

This position will work 2 days a week, and those can be flexible.  The hours are 8:00 a.m. - 4:30 p.m., but those are flexible as well.

 

Responsibilities:

 

• Act as a resource person as requested by clients/agencies
• Act as patient advocate.
• Analyze the types, frequency and other characteristics of services that residents use, need and want.
• Assist family members to understand the changing needs of aging in place.
• Assist seniors with limited financial resources to age in place
• Attend age/client population specific in-services
• Case manage senior citizens living in senior citizen High Rises
• Communicate appropriate information to other members of the outreach team
• Communicate concise and appropriate information concerning patients needs and condition verbally and in writing.
• Conduct and find others to conduct workshops or educational activities for the residents based on relevant topics and emerging changes in the health care field that effect seniors.
• Cooperate with other hospital departments.
• Develop individual service plans for residents upon request.
• Develop programming/activities designed to increase participation by residents.
• Educate service providers on needs of resident population and ensure affordability.
• Establish evidence-based program monitoring metrics
• Help arrange financial management assistance
• Help families utilize services in community
• Help residents obtain equipment and devices
• Identify and coordinate services in the community and their availability to residents.
• Keep constantly updated on policy changes that impact the lives of consumers
• Liaison between residents and social service agencies.
• Maintain established office hours at teach senior high rise
• Maintain monthly statistics necessary for monitoring success of program (visits, type of services, documentation of education presentations and other statistics as requested).
• Make self-available to listen to patient and family concerns.
• Network with other service providers to provide the optimal care to seniors with limited incomes.
• Order necessary office supplies.
• Promote and maintain positive working relationships with outreach team.
• Represent UPMC at community events and service programs as assigned
• Respond to crisis situations by coordinating appropriate services to enable senior to remain in their current living situation (if possible).
• Seek opportunities to improve process, streamline work and track outcomes.
  

 

 

 

Qualifications

• Bachelor's degree in Social Work or Psychology required
• Minimum three (3) years of experience working with geriatric clients in a community setting
• Equivalent combination of education/experience will be considered
• Extensive knowledge of community based services including services offered by the Department of Aging and the Department of Welfare
• Ability to work with seniors and limited incomes
• Guardianship experience
• Knowledge of the various types of senior housing
• Knowledge of public housing
• Knowledge of the various levels of care
• Knowledge of the OPTIANS process
• Knowledge of the COMPASS system
• Able to coordinate programs between agencies
• Community building skills, motivated, able to work independently, self-starter, negotiations skills, conflict resolution skills, and the ability to get along well with seniors

Licensure, Certifications, and Clearances:

• Act 34 Criminal Clearance
• Older Adult Protective Services Act

   

UPMC is an Equal Opportunity Employer/Disability/Veteran

 

Salary Range: $16.64 to $27.17 / hour

Union Position: No

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