Job Description

Job Title: Service Assistant - Casual - UPMC Muncy Place
Job ID: 200000AZ
Status: Casual
Regular/Temporary: Limited
Hours:
Shift: Day Job
Facility: UPMC Muncy Valley Long Term Care
Department: SKILLED NURSING UNIT LTC
Location: , Muncy PA

Description

Are you interested in a career that provides plenty of opportunity for growth and development? Join our team at UPMC Muncy Place!
 
UPMC Muncy Place is located in Lycoming County and is connected to UPMC Muncy hospital. We provide high quality care for our residents and exceptional rehabilitation and skilled nursing services for short and long term patients. 

Purpose:

Responsible for customer service needs. Responsible for safe, prompt, and courteous transportation of residents between resident rooms and treatment/procedure areas as directed.

Responsibilities:
  • Initiates actions designed to prevent, minimize and/or correct potential or actual safety hazards to residents and/or staff.
  • Assist with podiatry, dental and vision screening visits and documents outcomes appropriately.
  • Perform customer service function making unoccupied beds, passing linen, passing nourishments and ice, stocking supplies, transporting residents, passing and collecting trays, recording meal percentages.
  • Answer call bells promptly and refer to appropriate caregiver assisting. May assist NA licensed staff with resident transfers for care purposes.
  • Serve as a transporter for Therapy Services.
  • Commit to high quality, safe work; encourage others to have similar standards. 
  • Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. 
  • Avoid shortcuts to ensure quality and safety measures are not circumvented. 
  • Encourage patient and family involvement in processes involving patient safety. 
  • Understand that patient safety is everyone's responsibility. 
  • Assume responsibility for personal education and performance related to patient safety; report unsafe conditions or events immediately; speak up in a non confrontational and educational manner when seeing a safety breech; develop or participate in a project or action plan to reduce risk or mitigate harm for patients, as appropriate.
  • Direct residents and families to appropriate resource person for resident care information.
  • Assist in keeping resident's room and equipment clean and orderly, including dressers, closets, and wheelchairs.
  • Document resident information daily in the computerized documentation program.
  • Serve as safety sitter as needed for residents to observe patient behavior and maintain patient safety.
  • Know and follow all organizational/departmental policies/procedures.
  • Communicates with resident, family and other members of the health care team (verbal, non-verbal and written).
  • Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for UPMC Susquehanna. Provide the best C.A.R.E. for our patients no matter what.
  • Assume responsibility for personal development and education.

Qualifications

High School Diploma or equivalent preferred.

Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting with renewal  
  • Act 33 with renewal 
  • Act 34 with renewal 
  • Act 73 FBI Clearance with renewal 
  • OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $12.48 to $18.95 / hour

Union Position: No

Apply Current Employee?

UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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