Job Description

Job Title: Catering Host/Hostess (UPMC St. Margaret)
Job ID: 79396794
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC St. Margaret
Department: Dietary and Cafeteria
Location: 815 Freeport Road, Pittsburgh PA 15215

Description

Purpose:
Under the supervision of the Catering Manager, delivers, stocks, cleans and serves food to catered events on a timely basis. Responsible for set-up and service of special functions.

Responsibilities:
  • Ensure set-up, delivery and breakdown of all functions; secure all food and non-food items necessary for the catered functions according to the catered event forms. Cleaning of equipment of after all functions.
  • Assist with preparing, garnishing, and portioning of menu items.
  • Verify invoice for breads and desserts with items needed for special functions upon arrival of product. Boxes are to be marked to insure they are sent to correct function.
  • Monitor and maintain stock of condiments, linen and paper goods daily for the catered events. Inform manager of shortages.
  • Accurately perform the duties of the assigned positions as outlined in the performance standard within designated time period.
  • Ensure that all service equipment is coordinated with the chef for a function, i.e., trays, baskets, service ware, paper or linens, etc.
  • At times may be assigned to assist in the Catering Office.
  • Assist in the training of new employees.
  • Follows hospital and department policies and procedures.
  • Accountable for listing all equipment sent out for a catered event on an equipment list. Immediately inform manager of missing and/or damaged equipment.
  • Catering employees are scheduled according to business demands. At times it may be necessary to change an employees point of duties to meet business demands.
  • All equipment for special functions such as carts, urns, pots and service ware wiped clean before each use. Rinsed and wiped out after each use.
  • Notify customers for pick up or delivery of all nourishment and coffee supply orders as assigned.
  • As assigned, assist with preparing, garnishing, and portioning of menu items.
  • Assist in the set-up and breakdown of all scheduled breakfast, luncheons, dinners and coffee services.
  • All arrangements of desserts and breads for catered events are to be completed one hour prior to scheduled event.
  • Maintain the sanitation of area equipment, drawers, shelves, counters, refrigerators, service ware, organization of pantries.
  • Secure all nourishment and coffee supply orders and fill within 24 hours. Notify customers for pick up.
  • Assure all special functions equipment is rinsed and sanitized after each use.
  • Maintain the sanitation of area equipment, drawers, shelves, counters, refrigerators, service ware, organization of pantries. Wipe clean all equipment for special functions such as carts, urns, pots and service ware.
  • Catering employees are scheduled according to business demands. At times it may be necessary to change an employees point of duties to meet business demands. (working in other respective areas of department).
  • Adheres to Health Department guidelines.
  • Responsible for set-up and service of special functions, maintaining presentation standards.
  • Monitor and maintain stock of condiments, linen and paper goods daily for catered events. Inform supervisor of shortages. Assure that all service equipment is coordinated with the supervisor for a function, ie trays, baskets, service ware, paper or lin
  • Carries out job responsibilities in a manner that is consistent with the service management vision of UPMC which includes the demonstration of appropriate behavior and customer service toward patients, visitors, staff, peers and physicians.
  • Under the supervision of the Catering supervisor, is responsible for delivery, stocking, cleaning and service of food to catered events on a timely basis.
  • Ensure set-up, delivery and breakdown of all functions; secure all food and non-food items necessary for the catered functions according to the catered event forms. Clean equipment after all functions.
  • Assist with preparing, garnishing, and portioning of menu items. All perishable food items such as desserts, salads and sandwiches for customer purchase are to be wrapped and dated.
  • Verify specialty items or catering deliveries upon arrival. Ensure products delivered are acceptable for use.
  • Assist in the training of new employees.
  • Accurately perform the duties of the assigned positions timely or within designated time periods. (Delivery, set-up, and breakdown of events or catered items).
  • Accountable for listing all equipment sent out for a catered event on an equipment list. Immediately inform manager of missing and/or damaged equipment.

Qualifications

  • High school diploma or equivalent preferred.
  • One year banquet waitress experience preferred.
  • Previous culinary experience highly preferred. 
  • Customer Service Orientation, and effective communication skills in dealing with customers and other hospital staff.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.86 to $21.10 / hour

    Union Position: No

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