At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Service Coordinator Associate, LTSS- Temporary (Customer Service)

Description

UPMC Health Plan's Clinical Operations Department is seeking a Temporary Service Coordinator Associate- LTSS!



Apply today!
  • Supports service coordination team in outreach to Members telephonically
  • Researches and assists in finding hard-to-find Members
  • Assists in coordinating social services for Members including referrals to Community organizations as requested by Service Coordinator
  • Utilizes information systems to build, research and enter Member information, As needed.
  • Supports the development and implementation of Member Care/Service Plans
  • Works in conjunction with the Service Coordinator to initiate, and revise Member Care Plans as needed.
  • Promotes communication, both internally and externally, to enhance effectiveness of service coordination services (e.g., health care providers, And health care team members respectively).


Qualifications

  • High School Diploma Strongly Preferred
  • Post-secondary education is preferred
  • One year of administrative support working experience is highly preferred
  • Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and Power Point
  • Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
  • Must possess the ability to learn and effectively use various software programs
  • General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging system

Licensure, Certifications, and Clearances:
Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewal

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities


Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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