Job Description
Job Title: Service Coordinator Associate, LTSS- Temporary (Customer Service)Job ID: 200000BW
Status: Full-Time
Regular/Temporary: Temporary
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: Comm HlthChoice_Clin_Op
Location: 600 Grant St, Pittsburgh PA 15219
Description
UPMC Health Plan's Clinical Operations Department is seeking a Temporary Service Coordinator Associate- LTSS!Apply today!
- Supports service coordination team in outreach to Members telephonically
- Researches and assists in finding hard-to-find Members
- Assists in coordinating social services for Members including referrals to Community organizations as requested by Service Coordinator
- Utilizes information systems to build, research and enter Member information, As needed.
- Supports the development and implementation of Member Care/Service Plans
- Works in conjunction with the Service Coordinator to initiate, and revise Member Care Plans as needed.
- Promotes communication, both internally and externally, to enhance effectiveness of service coordination services (e.g., health care providers, And health care team members respectively).
Qualifications
- High School Diploma Strongly Preferred
- Post-secondary education is preferred
- One year of administrative support working experience is highly preferred
- Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and Power Point
- Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
- Must possess the ability to learn and effectively use various software programs
- General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging system
Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewal
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities
Union Position: non union
Apply Current Employee?
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