Description

The Early Career Transition Associate (ECTA) is a role intended for the PNC Partner Up program!

The following positions are the three options to choose from:

Pharmacy Assistant: 

The Pharmacy Assistant provides pharmaceutical care to patients within the UPMC Health System by primarily assisting with the organization, stocking, and distribution of medications while under the direct supervisor of a licensed pharmacist. The Pharmacy Assistant services are provided in compliance with Department of Health, The Joint Commission, and State Board of Pharmacy regulations.

Transporter: 

The Transporter performs safe and efficient transport of patients and items to and from nursing units and other departments in accordance with established policies and procedures.

Food Service Host/Hostess: 

The Food Service Host is responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.   

Responsibilities:

Pharmacy Assistant:

• Distribution: Develop and maintain positive and productive service relationship during medication distribution process.
• Distribution: Participate in the distribution of medication including medication cassettes, emergency medication carts and the delivery of controlled substances per department policy and state and federal requirements. 
• Distribution: Retrieve medications that have been discontinued and return (and credits if necessary) them to the appropriate pharmacy area. 
• Filling: Assist in filling medication orders through correct labeling, counting and stocking practices.  Initial and date products as required. 
• Filling: Assist in the preparation of the proper oral medications for the correct patient for administration at the appropriate time.  Use proper technique in the preparation of medications.General: 
• Develop and maintain a clean, organized, and adequately stocked work environment.
• General: Ensure that all medications in all areas have been safely and securely stored according to Department of Health, The Joint Commission, and State Board of Pharmacy regulations.
• General: Maintain all pertinent documentation as required. This includes eye wash logs, refrigerator logs, perpetual inventory logs etc.
• General: Practice appropriate hand hygiene both in the pharmacy and in the units. 
• General: Provide and received information (via telephone, person-to-person, or written) to hospital personnel, patients and visitors.  Refer all drug information questions to Staff Pharmacists.
• General: Use computer skills to process and maintain all patient information and records. 
• General: comply with Federal and State laws such as HIPAA, regulations such as OSHA, and PBM contracting requirements such as FWA and CMS.
• General: finalize sales using cash register, follow proper cash handling policies and procedures

Transporter:

• Deliver supplies, equipment, and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner.
• Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner.
• Ensures that a handoff of medication occurs with the nurse.

Food Service Host/Hostess:

• Adheres to department procedures regarding the operation of all food service equipment. 
• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Communicates customer complaints and concerns effectively with other health care team members. 
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer. 
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures. 
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
• Serves patient meal tray using the designated department script, to include proper patient

Qualifications

Pharmacy Assistant:

• Completion of high school diploma or equivalent required. 
• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. 

Transporter:

• HS Diploma/GED or one year previous job experience required in lieu of HS Diploma/GED.  
• Requires the ability to follow written and verbal instructions in order to successfully complete Transport duties and the ability to use Transport equipment.  
• May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.  
• Transportation of medication is limited from one department to another.
• Basic Life Support (BLS)
• Cardiopulmonary Resuscitation (CPR)

Food Service Host:

• HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.