Job Description

Job Title: Executive Assistant I - Chief Medical Information Officer, Harrisburg, PA
Job ID: 03357448
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Pinnacle
Department: Provider Informaticist
Location: 409 South Second Street, Harrisburg PA 17104


UPMC Pinnacle is currently hiring for an Executive Assistant I for the CMIO at the Harrisburg, PA location. The executive administrative assistant is responsible to perform various activities to support the Chief Medical Information Officer(CMIO), Informatics department and physician related Epic project needs. Responsibilities include but are not limited to:

  • Plans, manages and implements complex programs that are sponsored by the CMIO and the informatics department
  • Researches issues and concerns addressed to the CMIO (including confidential and sensitive issues) and reports findings to the CMIO; may determine appropriate course of action; and /or may refer or respond when appropriate. 
  • Assists the CMIO by writing, editing and preparing correspondence (that can be confidential and/or sensitive), speeches, reports, articles, tweets; prepares PowerPoint presentations and Excel spreadsheets; collects data using Surveys and other systems; and consults with employees for the production of analytics for consideration by the CMIO 
  • Updates the web presence for the department, presence and assists in emails and other communications 
  • Assists the CMIO in the development and review of the current and proposed department budgets; processes orders; assists in ensuring that budgets are reviewed on an ongoing basis by the CMIO. 
  • Performs accounting functions related to accounts payable or receivables. 
  • Proofreads and drafts copy for programs, invitations and other materials; track RSVPs; coordinates events at the Informatics Department with other departments 
  • Schedule meetings including setting up the conference room, Webex, Conference calls, follow up reminders, ordering meals, setting up room, etc.
  • Coordinating physician training activities related to Epic and informatics department
  • Help with tracking physician requests related to projects
  • Prepare agenda and keep minutes for CMIO assigned meetings
  • Help with coordination of various Go Live activities 
  • Manages the day to day operations of the Office of the CMIO. 
  • Serves as the CMIO gatekeeper and interprets and explains department policies, rules, and guidelines in response to inquiries; refers inquiries as appropriate; provides direct access to the CMIO through management of the calendar and appointments. 
  • Provides logistics and arranges meetings and conferences; keeps the CMIO well informed of commitments and responsibilities; attends various on- and off-site meetings, hearings, conferences, and events. 
  • Provides assistance and service to internal and external contacts in relation to the divisional area. 
  • Stays current and keeps the CMIO abreast of key organization strategies, goals, and policies 
  • Understands organizational policies and procedures to ensure appropriate protocols are followed; ensures that the department archives records. 
  • Help prioritizes conflicting needs; handles matters expeditiously, proactively, and manages projects and/or follows-through on projects to successful completion, often with deadline pressures. 
  • Initiates and maintains a variety of files and records; orders and purchases supplies and catering for the office and department. 
  • Train staff in office methods and procedures. 
  • Provides support in the functional areas of the division as assigned. 
  • Performs other duties as required or assigned
Multitasking, project coordination, medical terminology, maintaining physician relations, strong computer and internet research skills.


  • High school diploma or equivalent 
  • 8 years experience in an increasingly responsible administrative support role
  • 5+ years experience with support at the executive level 
  • Demonstrates proficiency in core MS Office applications, including Word, Excel, PowerPoint, and Outlook
  • Excellent calendar management skills, including the coordination of complex executive meetings
  • Experience assisting management with the creation of PowerPoint presentations
  • Experience scheduling travel arrangements for management

Licensure, Certifications, and Clearances:
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $21.26 to $31.88 / hour

    Union Position: No

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