Job Description
Job Title: Information Representative - Part Time - Community General, Harrisburg, PAJob ID: 01906676
Status: Part-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: Customer Relations
Location: 4300 Londonderry Road, Harrisburg PA 17109
Description
UPMC Pinnacle is currently hiring for an Improvement Specialist at Community General Hospital in Harrisburg, PA. This is a Monday - Friday, Part Time position and primary hours will be in the late afternoon to evening. This position will greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.Responsibilities:
- Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
- Dress appropriately for a business setting and give attention to personal grooming.
- Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
- Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
- Comply with the hospital's policy regarding punctuality and regular attendance.
- Answer and transfer calls in accordance with hospital guidelines for customer service.
- Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.
Qualifications
- Completion of High School graduation.
- 1 year of minimum experience in a similar position.
- Experience working in a health care environment helpful.
- Excellent communication and customer service skills essential.
- Basic knowledge of Windows software needed.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran Salary Range: $13.57 to $21.39 / hour
Union Position: No
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