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Specimen Processor - Casual/Per Diem - UPMC East

  • Job ID: 93828857
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours: 12pm-8:30pm | Every Other Wknd & 1-2 Holidays/year
  • Shift: Evening Job
  • Facility: UPMC East
  • Department: Lab Testing
  • Location: 2775 Mosside Blvd, Monroeville PA 15146
  • Union Position: No
  • Salary Range: $13.86 to $21.10 / hour

Description

UPMC East is looking for a Casual/Per Diem Specimen Processor to join their team! Hours are primarily Evenings (12:00pm to 8:30pm) every other weekend & 1-2 holidays per year.

Purpose:

Receives, identifies, sorts and transports specimens to all technical sections. Maintains laboratory records and copies. Faxes and otherwise distributes laboratory results. Answers telephone calls and responds to requests for test results by physicians and other authorized individuals; directs callers to appropriate laboratory personnel, as necessary. Responds to requests from clients for supplies and specimen collection information. Assist with orienting students and training new employees. Perform related clerical duties. Job duties are not age specific in nature.

Responsibilities:
  • Verifies patient specimens such as blood, urine and other body fluids with any requisitions, bar codes or labels making certain that information on the specimens match any paperwork received, and that all submissions are appropriate for the work requested.
  • Participates in the orientation and training of new laboratory employees and students. Performs related clerical duties as directed.
  • Prepares, packages and sends specimens to outside locations as needed
  • Effectively handles any complaints or reports of problems. Investigates and resolves any requesting mistakes or other specimen problems.
  • Follows all regulations regarding health and safety concerning the handling of Biohazard or Sharps patient samples and the disinfection of the work area. Uses the utmost care to prevent personal exposure and avoid environmental contamination.
  • Shows initiative and offers assistance in the completion of the department's work.
  • Uses good customer service and conversation etiquette while answering the telephone. Responds professionally to inquiries concerning proper specimen collection, patient results, normal values, and basic laboratory operations information as needed. Transfers calls to appropriate parties when appropriate.
  • Monitors pneumatic tube and / or courier sample deliveries to ensure timely processing of specimens.
  • Receives, sorts and prioritizes all specimens according to laboratory policies.
  • Interacts courteously and professionally with all customers and laboratory staff.
  • Ensures adequacy of patient identification / labeling as well as sample type and stability.
  • Measures, aliquots, and distributes urine samples when needed.
  • Separates serum and plasma from red blood cells by centrifugation. Labels aliquot tubes and transfers serum or plasma according to policy. Stores samples at the appropriate temperature. Shares specimens interdepartmentally as necessary.
  • Demonstrates a service orientated approach by conveying courtesy, respect, enthusiasm and a positive attitude.
  • Completes quality forms for unacceptable specimens, for requesting errors, or for other problems.
  • Notifies supervisor of problems and of any requests that need credited or clarified. Requests assistance when needed.
  • Determines and enters the correct specimen collection and receive time into the computer where needed.
  • Observes all laboratory and hospital safety, infection control and compliance regulations and policies.
  • Promptly delivers specimens to the respective testing areas.

Qualifications

  • High School diploma or GED equivalent.
  • 3 to 6 months of experience in a clinical laboratory, physician's office, or other medical environment preferred.
  • Training as a Medical Assistant or Medical Secretary preferred.
  • Knowledge of medical terminology and laboratory information systems experience preferred.
  • Good oral and written communications skills required.
  • Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
Licensure, Certifications, and Clearances:
  • Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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