Job Description

Job Title: Team Lead, Revenue Cycle
Job ID: 09431312
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Corporate Revenue Cycle
Department: Rev Cyc Ins Collections
Location: 2 Hot Metal Street, Pittsburgh PA 15203


Job Summary:

UPMC Corporate Revenue Cycle is hiring a Team Lead.  Under minimal supervision, this position will serve as a resource for billing office staff in areas including, but not limited to, coding, charge entry, payor guidelines, payment posting and collections. This position will also function to assist supervisory staff in areas of workflow and day-to-day operations throughout the Billing Office.

This role will work at our Quantum I building in the South Side, during business hours Monday through Friday.

Up for the challenge?  Apply today!

  • Assume responsibilities of Supervisor in his/her absence.
  • Conduct departmental meetings as required.
  • Assist Supervisor in maintaining workflow to ensure that departmental goals are met.
  • Maintain strict confidentiality related to employee and patient records.
  • Develop and maintain training materials and conduct training and mentoring sessionsfor new and existing staff.
  • Collaborate with management staff to achieve improvements within the billing office.
  • Assist in the interview process.
  • Maintain current knowledge of all billing activities and collaborate with other departmentleads as necessary to facilitate departmental operations.
  • Identify trends in payments, denials, charge capture, and cash posting that compromisethe ability of the department to meet established goals.
  • Perform essential functions of business office as needed.
  • Attend Annual compliance/HIPPA training as required.
  • Assist management staff with supervisory activities as directed, across all functionalareas of the billing office.
  • Assist employees with day-to-day questions, issues or problems.
  • Perform duties and responsibilities in a positive manner that upholds the management philosophy, policies and procedures of UPMC.


  • HS/Equivalent and 4 years experience in a healthcare setting with specific experience in business functions such as registration, charge entry, payment posting, and collections OR equivalent combination of education and experience required 
  • Knowledge of medical terminology, third party payer guidelines and reimbursement practices, and available financial resources for payment of balances due. 
  • Must demonstrate strong interpersonal, organizational, and communication skills. 
  • Ability to work independently and as a team member.  
  • Effective problem-solving skills required. 
  • Must be able to meet departmental goals on an ongoing basis. 
  • Experience with a billing system is required. 
  • High school diploma or GED is required.  
  • Post-secondary education in healthcare or business related field is preferred. Current knowledge of ICD-10, CPT and HCPCS coding. 
  • Awareness of compliance and HIPAA guidelines as related to billing office functions. 
  • Working knowledge of Microsoft Word and Excel.

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance
UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $19.17 to $31.85 / hour

Union Position: No

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