Job Description

Job Title: Payment Specialist I - Camp Hill, Pa
Job ID: 85838420
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Pinnacle Health Support Services
Department: Patient FinancialSupport
Location: 1200 Camp Hill Bypass, Camp Hill PA 17011


Accurate data entry, balance and post payments/denial/correspondence for all designated UPMC entities. Also assigned to prepare all documentation related to receivables or transfers as required by the department, and to image paper documents.

  • Consistently meet department productivity standards as set by management.
  • Thoroughly research questionable/unidentified payments in order to post properly. Contacts insurance carriers, completes documentation forms and follows up on any amounts posted to clearing accounts. Items posted to clearing accounts must be resolved within 7 days, or notice provided to supervisor of the reason for the extended delay.
  • Apply undistributed payments on EPIC billing system, following established guidelines.
  • Key payment data from lockbox work, capturing all relevant data including payer remark codes that would assist the Billing Department to determine how to follow up on a denial. Print posted reports and manually post to the billing system any rejected payments and close receivables to next responsible payer if warranted.
  • Understand payment posting and the relationship between co-pays, deductibles, allowances and payments so that the account balance is accurate after payment is posted.
  • Maintain a variety of system generated work queues on a daily basis
  • Read and interpret third party explanation of benefits(EOB)
  • Ability to navigate on the payor website
  • Performs various revenue posting duties associated with grantor and insurance payments
  • Performs other duties as assigned


  • High school graduate.
  • 1 year of experience with 6 months in Cash Management or Billing Role. 
  • Good data entry skill and familiarity with personal computers and software such as Excel.
  • Analytical skills and proficiency with math operations such as balancing a checkbook. 
  • Basic accounting knowledge is essential.

Licensure, Certifications, and Clearances:
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.97 to $22.37 / hour

    Union Position: No

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