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   Current UPMC employees must apply in HR Direct

Pharmacy Compliance Drug Investigational Specialist


Under the general supervision of the Coordinator, Pharmacy Compliance, this position is responsible for monitoring controlled substances transactions, gathering, interpreting, sharing, best practices and quality control measures to ensure standardization of practices and compliance with federal/state controlled substance laws and regulations. The incumbent must be knowledgeable to conduct reviews and internal investigations associated with potential theft, diversion, fraud or procedural errors involving handling of drugs, or other company assets in inpatient and retail pharmacy settings. In addition, this individual must have the ability to work independently with minimal supervision as well as participate/contribute to committees and collaborative initiatives that focus on preventing drug diversion, investigation of suspected drug diversion/misuse and appropriate reporting to external agencies, as required by federal/state laws and regulations. This position will support the UPMC Pharmacy Compliance services. This position will work closely with the risk management, legal, compliance and quality groups with a focus on acute care with expansion to retail pharmacies.

  • Coordinates the dissemination of audit and compliance information to the relevant committees and administrators.
  • Plans, executes, reports on drug investigations and audits for health care personnel from any disciplines utilizing drug therapy within UPMC Presbyterian Shadyside, and creates appropriate follow-up documentation.
  • Coordinates the dissemination of audit and compliance information to the relevant committees and administrators.
  • Develops and maintains a system to collect, analyze and report information on audit programs, and provides regular compliance reports.
  • Assist in maintaining the physical security in the retail pharmacy setting such as auditing alarms, lighting, etc.
  • Actively participates in development and maintenance of professional, interdisciplinary steering committee that reflect an understanding of controlled substance safety and compliance oversight, drug investigation and reporting process in the organization.
  • Documents and understands a variety of processes in and around the pharmacy operations, identifies risks/gaps in internal policy/procedures and recommendations to improve them.
  • Maintains current knowledge of Federal and State laws, regulatory requirements, diversion trends, best practices.
  • Assist in implementing proactive strategies to reduce risk of diversion of controlled substances in the hospital setting as well as the retail pharmacy environment.
  • Provides training and education to employees on company policies and procedures as well as on regulatory requirements relative to controlled substances.


  • Bachelor's degree in a relevant field required. 
  • Five years of progressively responsible experience that includes working with the medication use process, drug-related investigations required. 
  • Extensive related experience will be considered.
  • Some exposure to the health care field, and/or equivalent combination of education and experience required. 
  • Excellence in verbal and written communication skills.
  • General knowledge of health care and or Pharmacy operations preferred.
  • Must show proven ability to work independently.
  • Proficient computer skills - MS Office software.
  • Must be willing and able to travel throughout service area (UPMC locations) to perform inspections and compliance audits.
  • Ability to manage multiple projects and prioritize work tasks to adhere to deadlines and identified time frames

    Licensure, Certifications, and Clearances:

    UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct