Job Description

Job Title: Transfer Center Coordinator (hospital setting) LPN preferred. PT/FT Day Eve Night Available!
Job ID: 200000EX
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Pinnacle Hospitals
Department: Patient Placement Oper
Location: , Harrisburg PA

Description

We are currently hiring day, evening and night shifts! 

Full-time and Part-time opportunities are available!


Answer calls into the UPMC transfer center to provide a point of entry into UPMC:  the scope is unlimited (local and worldwide).  Responsible for meeting department benchmarks related to call handling and transferring.


Knowledge of multiple communication methods utilized by the department.


Provide and assist physicians with emergent and non-emergent transfers, consults, and other calls received.  Efficiently and accurately transcribe interactions on calls. All documentation on transfers to be completed and entered into department database by the end of the shift.

Request and coordinate all medical transportation as necessary. Provide initial information to admissions, case managers and bed flow coordinators of incoming patients; update all admission records as necessary to maintain a familiarity with internal systems available and necessary in the performance of the job to maintain an awareness of services and capabilities of UPMC facilities in support of the outreach efforts of the transfer center. Appropriate escalation of issues, bed assignments and problems as determined by department protocols.


Answer calls into the Terrorism Response and Information Center and coordinate delivery of emergent information to the Corporate Command Team as part of the UPMC disaster system.   Act as a primary point of contact for the National Disaster Medical System, in support of any natural disaster or WMD event in this region.   This could include surge capacity and bed availability for all UPMC sites.

 

Qualifications

          LPN preferred

  • High School diploma 2 years in a healthcare setting with direct patient care OR 2 years in a transfer center OR  2 years in an emergency call center OR 4 years in a healthcare business setting.
  • Formal medical training preferred.
  • Knowledge of medical terminology.
  • Strong interpersonal and communication skills.
  • Computer literacy/data entry skills.
  • Strong attention to detail and ability to multitask.

 

Salary Range: $17.01 to $25.50 / hour

Union Position: no

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