At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Clinical Service Representative- Temporary

Description

Purpose:
UPMC Health Plan is seeking immediate temporary Clinical Service Representative Support for its UM Clinical Operations Department!

The role is currently offering the pay of $15/hr. This would be a SIX month assignment in the US Steel Tower on floor 11.

There are also permanent opportunities for this department and this assignment could turn permanent (benefit eligible) based on performance and manager's discretion. The permanent roles are offered work from home opportunities based on performance and manager's discretion. 

Apply today!

Responsibilities:

• Daylight Hours Monday Through Friday
• Conduct outbound or receive inbound member or provider calls
• Assist with scheduling member’s medical appointments for routine and follow up care
• Perform call backs to members and providers to supply authorization decisions
• Complete Initial Review of all faxed material
• Enter and/or document within multiple servicing systems

    Qualifications

    High School Diploma Strongly Preferred
    Post-secondary education is preferred
    One year of administrative support working experience is highly preferred
    Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and Power Point
    Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
    Must possess the ability to learn and effectively use various software programs
    General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems

    Licensure, Certifications, and Clearances:
    Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewal

    UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

    More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

    Our Values

    At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct

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