Job Description

Job Title: Clinical Service Representative- Temporary
Job ID: 41051081
Status: Full-Time
Regular/Temporary: Temporary
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: UM Clin Ops
Location: 600 Grant St, Pittsburgh PA 15219

Description

Purpose:
UPMC Health Plan is seeking immediate temporary Clinical Service Representative Support for its UM Clinical Operations Department!

The role is currently offering the pay of $15/hr. This would be a SIX month assignment in the US Steel Tower on floor 11.

There are also permanent opportunities for this department and this assignment could turn permanent (benefit eligible) based on performance and manager's discretion. The permanent roles are offered work from home opportunities based on performance and manager's discretion. 

Apply today!

Responsibilities:

• Daylight Hours Monday Through Friday
• Conduct outbound or receive inbound member or provider calls
• Assist with scheduling member’s medical appointments for routine and follow up care
• Perform call backs to members and providers to supply authorization decisions
• Complete Initial Review of all faxed material
• Enter and/or document within multiple servicing systems

    Qualifications

    High School Diploma Strongly Preferred
    Post-secondary education is preferred
    One year of administrative support working experience is highly preferred
    Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and Power Point
    Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
    Must possess the ability to learn and effectively use various software programs
    General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems

    Licensure, Certifications, and Clearances:
    Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewal

    UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $0 / hour

    Union Position: No

    Apply Current Employee?

    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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