Job Description

Job Title: Systems Analyst - Associate (ClinicalConnect HIE)
Job ID: 19240244
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: Corporate Information Services
Department: Administration
Location: 600 Grant St, Pittsburgh PA 15219

Description

Purpose:

 

ClinicalConnect HIE is hiring a full-time Systems Analyst-Associate to help support the Health Information Exchange for its U.S. Steel location. This position will work daylight hours, Monday through Friday, with the potential for evening and weekend hours due to application support. ClinicalConnect HIE is western Pennsylvania's Health Information Exchange (HIE). A partnership of leading regional health care providers, ClinicalConnect will help to improve the safety, quality, and efficiency of care for patients throughout the region by securely connecting clinicians with patients’ vital electronic medical records.

   
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

 

If you are interested in a career with the quickly growing ClinicalConnect HIE, we invite you to apply today!

 

Responsibilities:

  • Data Confidentiality/Security - Maintain confidentiality of sensitive information at all times.
  • Application Upgrades and Implementations - Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans.
  • Data Quality - Maintain data quality at all times.
  • Report Writing/Analysis - Ability to write, analyze and make basic modifications to reports under the direction of more senior team members.
  • Second and Third Level Support (Including Maintenance Activities)Ability to triage support issues and escalate accordingly. Partner with team members to trouble shoot support issues.
  • Vendor Relationships - Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.
  • SDLC (System Development Life Cycle)Have a fundamental knowledge of the system/application development life cycle.
  • Process Improvement - Review and validate existing processes.
  • End User Training - Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end user training sessions.
  • Documentation - Complete documentation/flow charting of system builds and maintain team's existing documentation. Demonstrates the ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members.
  • Project Management - Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Self-Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
  • System Integration - Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.

 

Qualifications

  • Familiarity with modern technology and application support through education or practical experience.
  • Highly driven and self-motivated to meet expectations.
  • Ability to work independently and in a team-based environment.
  • Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
  • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.

Preferred Skills:

  • Experience with Electronic Health Records Systems (i.e.: Cerner, EPIC, etc.)
  • Experience with HL7
  • Experience with SQL

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $23.48 to $35.55 / hour

Union Position: No

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