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   Current UPMC employees must apply in HR Direct

Informatics Nurse I

  • Job ID: 54862747
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Pinnacle
  • Department: Provider Informaticist
  • Location: 409 South Second Street, Harrisburg PA 17104
  • Union Position: No
  • Salary Range: $31.93 to $49.48 / hour


Under the direction of the Chief Medical Information Officer (CMIO), the Informatics Nurse I has the responsibility and accountability of assessing and assisting in the investigation, development, and implementation of new technology as it relates to clinical practice, and serving as a liaison for end users and the Informatics division. Informatics Nurse I participates on project teams to ensure a successful, on time go live. He/she develops and maintains project deliverables in accordance with application project goals. He/she gathers and communicates data to the CMIO or other as requested.


  • Assumes responsibility as assigned to assist with the continuous improvement projects and maintenance of Epic.
  • Is empowered to engage appropriate health care personnel and Epic team members as issues arise. Identifies and communicates learning needs to appropriate manager. Prior to performing new or challenging skills, requests assistance and reviews relevant policies and procedures. 
  • Participates in interdepartmental and system activities to encourage communication. 
  • Provides informatics mentorship at the unit/dept level helping to develop an interest in informatics. 
  • Forms a partnership with end users to maintain an open dialogue for continuous feedback and quality improvement. 
  • Creates a work environment to promote flow of ideas for improvement of the Epic. 
  • Maintains membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of development, implementation, and revision of the clinical information system. 
  • Participates in Informatics Professional organization activities to enhance personal growth and cultivate relationships in the field at a regional and national level. Performs all other job related activities as assigned.
  • Assists Physicians, Nurse Practitioners, and Physician Assistants to make effective and meaningful use of Epic tools in their practice at UPMC Pinnacle. This is accomplished through robust clinician assessment, training, monitoring and optimization support. Further assists with development and delivery of tools and services to empower clinicians to deliver high quality care through the effective and efficient use of the Epic related clinical information systems.
  • Help manages the Provider on-boarding process as it relates to the use of information systems by coordinating schedules and developing training curriculum as well as providing training in classroom and elbow-to-elbow settings.
  • This position assists the CMIO by serving as a subject matter expert (SME) and champion for Epic and related tools to assist with integration of related processes and workflows necessary to achieve successful adoption of new technologies.
  • He/She will serve as a liaison to internal and external clinicians, including physicians, nurses, pharmacists and ancillary staff to effectively execute assigned projects.
  • Supports applied use of clinical information technology and the tools of clinical process improvement to support best clinical practices, and standardization of the environment of care.
  • Assist in the design and capture of metrics around the impact of various interventions in the processes of care delivery and assists in teaching and implementing methodology around the transformation of care to safer practices through the use of clinical information technology.
  • Monitors workflows and processes, evaluates outcomes, and makes recommendations where system, process or functionality gaps exist.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. 
  • Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace.
  • Objectively observes and educates end users utilizing unit rounds to identify ongoing educational needs regarding clinical documentation issues, patient care challenges, and software application upgrades. Prioritizes issues and reports them accordingly. 
  • Active participant in staff workflow assessment in clinical informatics projects. 
  • Provides support to CMIO by setting meetings and establishing groups for resolution of EHR assessment. Functions as an internal consultant, resource person, and educator to all levels of personnel in accordance with the objectives of the informatics department. 


  • Graduate of an approved school of nursing for registered nurses
  • Minimum of 3 years acute care nursing experience required
  • BSN required

Licensure, Certifications, and Clearances:
Current Pennsylvania licensure as a Registered Professional Nurse license or eligible for State Board Licensure.Certification required within 3 years of informatics employment (ANCC Nursing Informatics or CPHIMS

  • Registered Nurse (RN)

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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