Job Description

Job Title: Support Services Associate
Job ID: 36833952
Status: Casual
Regular/Temporary: Limited
Hours: Fill in as needed: 7a-3p, 8a-4p, 10a-6:30p
Shift: Variable
Facility: Magee-Womens Hospital of UPMC
Department: 32230 MAGEE Operating Room
Location: 300 Halket St, Pittsburgh PA 15213


Responsible for cleaning all aspects of assigned high risk areas including Labor and Delivery, Emergency Department, and Operating Room including patient rooms, public areas, offices and equipment, to meet Hospital and Department standards in order to promote the quality of care rendered in the environment. Responsible for stocking supplies, patient transport, cleaning and preparing patient areas and maintaining unit supplies.

  • Inspect and assure that all assigned areas are properly cleaned and in good repair, reporting problems to the supervisor.
  • Provide ongoing general assistance to patient and unit staff including delivering mail and flowers, passing linen, nourishment and water according to established procedures.
  • Clean, move and set up equipment, reporting any deficiencies to Facilities Management. Maintain mobile and non-mobile equipment and work area.
  • Obtain blood and blood products from the Blood Bank and return empty containers. Transports specimens to the lab.
  • Escort and assist with transport of patients within and outside the department according to established procedures.
  • Remove trash and linen from assigned areas, transporting hazardous waste according to established safety standards.
  • Make beds, following established cleaning procedures in all patient discharge rooms as assigned.
  • Replenish paper towels, toilet paper, hand sanitizer, and soap in all locations of assigned ares to assure adequate supply.
  • Follow all safety and sanitation regulations.
  • Retrieve non-narcotic medications from pharmacy and deliver to designated unit personnel.
  • Responsible for following the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient.
  • Perform cleaning procedures in patient care areas, public access areas, and staff facilities including floors, furniture, draperies and equipment according to established procedures.


  • Completion of high school or GED (General Equivalency Degree) program required. 
  • Minimum of one year of experience in a healthcare setting, preferably in a high-risk environment. 
  • Requires the ability to follow written and verbal instructions in order to successfully complete housekeeping duties and the ability to use housekeeping equipment. 
  • Interpersonal ability necessary to apply required customer service principles provided through an in-house training program including dealing with patients, responding to patient requests and referring issues to appropriate team member. 
  • Basic analytical ability necessary to evaluate multiple tasks and respond according to proper priority.
  • May in the course of their duties be in room where medications are stored or may transport medications when they transport patients. 
  • Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:

·  Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $14.54 to $22.79 / hour

Union Position: No

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