Job Description

Job Title: Director, Women's Service Line
Job ID: 200000F6
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Pinnacle Hospitals
Department: Women and Children
Location: 111 South Front Street, Harrisburg PA 17105


UPMC Pinnacle is currently hiring for a Director, Women's Service Line in the Harrisburg area. With Service Line Vice President and Medical Director, provides administrative and operational oversight to identified departments & programs. Participates in fiscal and operational planning for the services. Provides leadership and direction to management and physicians in the market and promotes services to the community. Works closely with administration, management, nursing leadership and medical staff to ensure integration with System level goals, best practice implementation, high quality care delivery and fiscal responsibility.

• Oversees daily operations of practices including staffing, patient experience, marketing/branding, community outreach and achievement of financial and quality goals. Monitors productivity and recommends adjustments to maximize staff and workload.
• Establishes quality performance, patient experience/satisfaction metrics and develops plans to educate others and improve results for the service line.
• With Medical Director and Vice President, obtains and analyzes physician report card data. Identifies areas of opportunities and develops and monitors action plans to address areas of concern.
• Assures sound fiscal operations. Assists in development of business, operational, capital and financial plans and monitors progress toward these goals. Develops capital needs analysis.
• Ensures compliance with regulators, hospital, and departmental policies; oversees review and/or revisions to policies relevant to area of operation.
• Partners with physicians to engage in evaluation and improvement opportunities to reduce supply costs and optimize pricing.
• Works with professional billing and other financial team members to review and analyze reports, trends, and reports of reimbursement and trends.
• Performs human resource functions including performance management, development, hiring, counseling, promoting and disciplining staff as appropriate.


  • Masters degree in health care administration, business administration or related field.
  • Five to seven years progressive administrative experience in a hospital or healthcare environment.
  • Must demonstrate knowledge of administration and management responsibilities and techniques, strategic planning and program development, financial/revenue cycle management, interpersonal relationship skills and group dynamics.
  • Demonstrated skill in planning, implementing, and evaluating programs and services; excellent communications with leaders, physicians, staff, other professionals, patients and their families; proven knowledge and skills in performance management to coach and develop professional staff.
  • Must be able to manage multiple projects and resources while fostering a positive, collaborative, and productive set of working relationships with senior management representing both internal and external stakeholders.

Ten or more years experience in position of middle to upper level administration in health care system including ambulatory and hospital operations preferred.

UPMC is an equal opportunity Employer/ Disability/ Veteran. 

Salary Range: $50.93 to $76.39 / hour

Union Position: NON

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