Job Description

Job Title: Food Service Liaison - UPMC Memorial
Job ID: 687580232
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Variable
Facility: UPMC Pinnacle Memorial
Department: Dietary
Location: 1701 Innovation Drive, York PA 17404

Description

The Food Services team at UPMC Memorial is hiring a full time, Food Service Liaison. Are you looking for a great opportunity? Are you a caring and career minded individual? If so, apply today!

Purpose:
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

Responsibilities:
  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.

Qualifications

  • High School Diploma/GED or 1 year previous job experience required in lieu of High School Diploma/GED
  • Previous restaurant or retail experience preferred.

Licensure, Certifications, and Clearances:
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.10 to $19.90 / hour

    Union Position: No

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