At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Job Description

Job Title: Patient Care Technician (PCT) - System Nursing Resources
Job ID: 200000KN
Status: Casual
Regular/Temporary: Limited
Shift: Variable
Facility: Corporate Health Services
Department: 81593 PAG00 Sys Nur Res Ops Casual
Location: 3600 Forbes Ave, Pittsburgh PA 15213


UPMC System Nursing Resources (SNR) group is currently seeking caring and compassionate Patient Care Technician's to work on a casual basis within our central float pool. The casual/per-diem staff supports short term scheduling needs at various UPMC hospital facilities.

As a large health system where many departments operate on a 24/7 basis, we have staffing needs for almost every day and every shift. Our opportunities are driven by the scheduling needs of our facilities which means you can often work where you want, when you want. 

Our Patient Care Technician (PCT) opportunities offer:
  • Flexible work schedules that fit into your lifestyle needs.
  • Ability to gain experience from multiple hospitals throughout the UPMC system.
  • Highly competitive compensation ($16.75/hr week day shifts & $17.75 weekend shifts).
  • Opportunity to gain highly desirable skills and exposure to specialties/equipment/electronic health records that build an impressive resume and career.
The System Nursing Resources PCT provides routine patient care and support services for various business units within the UPMC system in accordance with established UPMC and System Nursing Resource (SNR) policies and procedures, and as may be directed by the nurse or physician (provider), to assure that the highest degree of quality patient care is maintained at all times. The SNR Patient Care Technician will be required to work at various UPMC business units as per the SNR departmental scheduling guidelines to support the day to day changing patient care staffing needs by business unit.

  • Care Delivery: Provide direct patient care as directed by the RN including all activities of daily living such as bathing, feeding, transporting, toileting and ambulating patients. Acquire and distribute supplies and equipment to facilitate patient care delivery including, but not limited to, performing messenger functions, ordering, charging/crediting supplies, setting up patient care equipment within the scope of the nursing assistant position and stocking patient rooms and unit supply areas. Deliver patient nourishments, fill water pitchers and distribute patient mail. Perform routine tests such as blood glucose monitoring, patient weights, vital signs and l &O. May apply, monitor and remove patient restraints as per physician or hospital protocol. Provide diversion activities to reduce or prevent use of restraints Respond within the scope of the nursing assistant role to emergent situations. Provide one on one constant observation with patients as required.
  • Collaborative Practice: Assure equipment malfunctions are reported to the appropriate department. Establish appropriate and effective communication strategies. Establish professional and respectful interpersonal relationships. Contribute to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
  • Communication: Provide feedback to the RN regarding patient care and report changes in patient status. Document in the medical record according to established procedures. Strictly adhere to all policies and practices relative to patient care and hospital related information.
  • Professional Growth: Constructively receive feedback and direction. Identify and communicate learning needs to the manager/unit director. Take action to improve knowledge, skills and performance. Request assistance in planning and prioritizing activities as needed. Participate in self-review as requested by the manager/unit director. Maintain current CPR certification at Heart Saver level.
  • Safety: Maintain an environment conducive to patient safety and recovery including, but not limited to, completing safety checks, keeping the department and patient rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment. Comply with safety policies and procedures including standard precautions and understand policies and procedures for blood borne pathogen exposure.
  • Transformational Leadership: Suggest and support changes within the department. Assume responsibility for assignment and views problems as challenges. Demonstrate awareness of behavior on the efficient functioning of the department. Supports department based projects and quality initiatives.


  • High school diploma or equivalent
  • 1 year of recent hospital or skilled nursing clinical experience 
    • OR successful completion of UPMC patient care technician class 
    • OR successful completion of the first year of clinical work in a nursing student program
  • Knowledge of body mechanics and transfer techniques
  • Ability to effectively communicate both orally and in writing

Licensure, Certifications, and Clearances:
Cardio Pulmonary Resuscitation OR Basic Life Support within 30 days of beginning employment Act 33/34/73 Clearances CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
  • Act 31 Child Abuse Reporting
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $16.75 to $16.75 / hour

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2020

UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

Talent Network