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Job Description

Job Title: Community Outreach Assistant (Erie)
Job ID: 38302246
Status: Full-Time
Regular/Temporary: Flex
Shift: Day Job
Facility: UPMC Health Plan
Department: Marketing Communications
Location: 100 State Street, Erie PA 16507


UPMC Health Plan has an exciting opportunity for a Community Outreach Assistant in its Marketing & Communications department, located in its office in downtown Erie, PA.


The Community Outreach Assistant  will assist in all functions of the community outreach that are essential to the operations of the department: communication, office organization, community activities, processes and procedures, reports, public relations and healthcare applications. In addition, this position may require some weeknight and weekend hours.

  • Perform all general office duties including, but not limited to, managing phone calls, ordering supplies, greeting visitors, managing office equipment and educational materials, and reservations for the community outreach meeting rooms.
  • Keep inventory of giveaways, brochures and all collateral; maintain and organize file and supply room, order all supplies for the office.
  • Assist and co-facilitate community events (must be able to load vehicles, set up displays, and attend booths for information distribution).
  • Support Sr. Mgr. Community Relations and Marketing Operations, including the management of schedules and general assistance in day to day activities (meeting planning, development of agendas, record and file keeping).
  • Refer clients to the appropriate venue/provider to receive the services they need/request.
  • Assist Sr. Mgr, Community Relations with all sponsorship requests, ticket management, and event calendars.
  • Participate in planning, ordering, gathering materials for events and set up events, contact and schedule presenters and other needed personnel and community partners, transport materials to and from events including re-stocking.
  • Attend meetings, provide input, participate in partnership events.
  • Assist all office staff as needed and requested.




  • High School Diploma or GED required, Associate's Degree in health, social service, or business related fields preferred.
  • Two (2) years minimum experience in health care facility and/or community health or human services field.
  • Communication skills: telephone, fax, email, verbal, written correspondence, one -to -one interaction with clients/patients/ohers: health care disciplines and general public.
  • Computer skills: Email, Internet, Word, Excel-forms, flyers, document creation/management a plus.
  • Organizational skills: time, inventory, general office duties, collection and data entry/analysis/reporting.
  • Ability to walk/ stand 1-2 hours, lift up to 20 pounds.
  • Flexibility to work shifts all days of the week including weekends and work off site; may require use of vehicle for events and projects.
  • Ability to work independently as well as a member of a team.
  • Capable to interact with people of all ages, disabilities, and diverse backgrounds. Sensitivity for those who are disadvantaged.

    Licensure, Certifications, and Clearances:

    UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $13.38 to $20.37 / hour

Union Position: No

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