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Job Description

Job Title: ER/Clinical Secretary
Job ID: 63272587
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Altoona
Department: Emergency Dept
Location: , Altoona PA


UPMC Altoona

ER/Clinical Secretary

Emergency Department

1.0 full time Daylight and/or Evening shift with rotating weekends and holidays.

Union position: AFSCME

Posted: 03/18/2020

Functions as an Emergency Department team member by working with the nursing staff indirect and indirect nursing care of the patient. This includes but not limited to clerical duties, computer use, stocking, ordering of supplies, cleaning, data collection, patient transportation and public relations.


  • Laboratory - Labels print in ER. 
  • Assures blood work is completed with labels gone. 
  • Transporting specimens. 
  • Verify cath vs. clear void specimen. 
  • Abnormal results to physician immediately.
  • Department Orders - Responsible for clerical and clinical supplies ordering and stocking.
  • EKG - places orders, charges all EKG's. 
  • Reviews all EKG's for name. If no name, must review all EKG's to assure and clarify name.
  • Consultations - notifies consults, documents time notified, monitors return calls for re-notification and for documentation.
  • Assists in the orientation of all new Emergency Department staff: nursing, trauma assistants, and secretaries.
  • EMS Room - Responsible for stocking EMS pyxis, linen removal and dietary needs.
  • Demonstrates flexibility in response to increase of patient flow and emergency conditions and sets appropriate priorities.
  • Knowledge of Code Grey Protocol and activation.
  • Assist Patient Care when asked with :Transporting patients to CT. 
  • Assists in and out of bed to bathroom. 
  • Assists with food trays and patient/family needs. 
  • Assists on/off bedpans. 
  • Holding patient for treatments. 
  • Answers call bells. 
  • Assist with any other request.
  • Places orders through Ibex documentation system.
  • Answers telephone professionally and appropriate - 3 lines that override
  • EMS Radio - Responsible for assuring command sheets are on chart with correct name and information. 
  • Answers radio when available.
  • Old Chart/Films - Need to assure records, films to floor; if not sent, transport of these things to floor.
  • Radiology - Assures BUN/Creat are drawn or patient older than 65 years old that IV contrast may be needed. 
  • Call results to CT prior to scan. 
  • ID allergies when placing orders. 
  • Abnormal results to physician.
  • Trauma - Responsible for trauma paging system and troubleshooting. Responsible for consulting physicians during traumas. 
  • Responsible for triaging patient into Ibex before documentation and orders can be completed. 
  • Notify air/ground transportation. 
  • Responsible for completing trauma response record.



Education and Formal Training Required:

  • Must be graduate from a medical secretarial program, medical assistant program, 2 year active EMS experience as EMT or EMT/P, or equivalent experience.
  • Experience Required: NoneSpecific abilities: 1.Adapt to constant change inherent in healthcare.2.Maintain good working relationships with the Medical Staff, Administration and other departmental personnel who are involved in the care of patients.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $0 / hour

    Union Position: Yes

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