At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Billing Supervisor (UPMC Senior Communities)


UPMC is looking for a Billing Supervisor to join our Senior Communities team!


Join the team that’s providing the highest quality of home health care in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Senior Services has demonstrated a continued commitment to keeping both our residents and our employees safe and healthy, especially throughout the COVID-19 pandemic.

Make a true impact in your community where you’ll have the confidence that your care is clinically backed by a best-in-class health care system and the rewarding knowledge that you are changing lives every day.

This is a Full Time position working in the Forbes Tower. It is a Monday-Friday job with flexible daylight hours.



  • Ensure all staff members perform in accordance with system-wide competencies behaviors and maintain departmental productivity levels and compliance with quality standards.
  • Compliance - Assist in providing training to staff on compliance related responsibilities and monitor employees' compliance related activities. - Review and update policies and procedures for the prompt and accurate billing and follow-up of accounts. Continuously audit staff performance for quality/compliance.
  • Manage the assigned book of business and ensure that goals are achieved. Plan and organize resources (e.g., people, equipment, and supplies) to meet unit goals.
  • Assist in providing training to staff and identify opportunities to enhance their knowledge. Assist in recruitment of new personnel and evaluate employees under own supervision.
  • Maintain open, ongoing communication with other departments, payers, vendors, etc. to promote a positive customer service environment.
  • Analytical capabilities - Use root-cause analysis of processes resulting in failure to achieve departmental and individual goals. Identify problems, define alternatives, and recommend practical, efficient solutions.
  • Keep abreast of all healthcare changes and third-party payer regulations. Develop and implement controls in assigned functional areas. Develop a consistent process for review of their functional areas and establish aggressive, but realistic, standards and expectations.
  • Provides direction and oversight to the revenue cycle function for UPMC Senior Communities. Includes providing billing/collections support and staff oversight for assigned long-term care facilities and supports the Manager, Patient Accounts in relation to the goals and objectives of the UPMC Senior Communities Finance Department
  • Supervise and direct the daily activities of revenue cycle staff, ensuring all staff members receive adequate training to successfully meet their job expectations and department goals with respect to cash collections
  • Perform billing and collections functions for assigned long-term care facilities, as well as support the Manager, Patient Accounts in the management of the monthly accounts receivable close process
  • Facilitate strong two-way communication between facility-based staff and the corporate Finance Department to promote efficient work flow




BS in healthcare administration, finance, or related field and 1 year of healthcare billing, registration, or patient business services OR HS/Equivalent and 3 years of healthcare billing, registration, or patient business services, OR equivalent combination of education and experience required

Experience with third-party payer guidelines, billing practices and reimbursement practices are preferred.

Proficient in utilization of Microsoft software products.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran


    Total Rewards

    More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

    Our Values

    At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct

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