At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. Visit upmc.com/vaccinesupport to learn more about how you can help.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Central Scheduler

  • Job ID: 667772237
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Pinnacle Health Cardiovascular Institute
  • Department: Wormleysburg Phys Office
  • Location: 1000 North Front Street, Wormleysburg PA 17043
  • Union Position: No
  • Salary Range: $14.46 to $23.38 / hour

Description

Our team is growing and we have a variety of opportunities available for Central Scheduler. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!


Responsibilities:

  • Notifies patients of appointment and informs them of necessary information including insurance cards and co-pays for their scheduled appointment.
  • Answers patient telephone inquiries for the SHMG Physician Finder Service and assists patients in locating a care provider to meet the patients needs.
  • Assists with contacting and rescheduling patients when providers schedules change.
  • Actively practice behaviors associated with Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E.2. Be an ambassador for UPMC. Provide the best C.A.R.E.2 for our patients no matter what.Know and follow all organizational/departmental policies/procedures.Assume responsibility for personal development and education.Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
  • Schedules patients in a computerized practice management system and maintains appointment schedule by following office scheduling policies
  • Directs phone calls to proper destination or takes messages as needed.
  • Create, maintain, and enter information into databases.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Qualifications

  • High school diploma or equivalent required.
  • Two years experience working in a physicians office or medical field required.
  • Associates degree required in lieu of experience.
  • Experience in a telephone communication center preferred.

Licensure, Certifications, and Clearances:
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

    More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

    Our Values

    At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct