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Job Description

Job Title: Food Service Host
Job ID: 200000RH
Status: Full-Time
Regular/Temporary: Regular
Hours: All Shifts | Rotating Wknd & Holidays
Shift: Variable
Facility: UPMC Susquehanna Lock Haven
Department: DIETARY
Location: 24 Cree Drive, Lockhaven PA 17745

Description

Purpose:
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:
  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves patient meal tray using the designated department script, to include proper patient identification.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Qualifications

  • HS Diploma/GED Required,
OR
  • 1 YR previous job experience required in lieu of HS Diploma/GED

Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • OAPSA

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $11.33 to $21.39 / hour

Union Position: No

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