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Job Description

Job Title: Surgery Scheduler
Job ID: 786095468
Status: Full-Time
Regular/Temporary: Regular
Hours: 8:00am to 4:30pm
Shift: Day Job
Facility: UPMC Altoona Reg Health Srvcs
Department: Altoona Thoracic Surgery
Location: , Altoona PA

Description

UPMC has an exciting opportunity for a Surgery Scheduler position in the Altoona Thoracic Surgery Department at UPMC Altoona located at 620 Howard Avenue, Altoona, PA 16601.  This is a full time position Monday through Friday 8:00am to 4:30pm.


The Surgery Scheduler will coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

Responsibilities:

  • Work directly with department to troubleshoot procedural and operations issues.
  • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
  • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
  • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
  • Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
  • Ensure that informed consents are signed.
  • Provide patients with pre and postoperative instruction according to service specific guidelines.
  • Coordinate patient education seminars and schedules physicians accordingly.
  • Collect data for research study.
  • Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
  • Ensure all billing and insurance information is current and accurate.
  • Complete special projects as assigned.
  • Act as liaison between patient and referring physicians.
  • Obtain pre-certification and/or referral prior to the date of the procedure.
  • Coordinate and track internal and external marketing efforts.
  • Attend and schedule department meetings.
  • Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

 

Qualifications

  • High school diploma or equivalent required.
  • Completion of a medical assisting program or 2-4 years experience in a medical field. 
  • Proficiency in medical terminology preferred.
  • General knowledge of computer software and practice management databases is essential.
  • Knowledge of the Epic practice management programs preferred. 
  • Strong organization, time management and interpersonal skills. 
  • Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees. 
  • Ability to deal compassionately and professionally with patients is essential. 
  • Work independently and possess sound decision-making skills.
  • Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. 
  • Ability to prioritize work demands. 
  • Ability to consistently maintain confidentiality with regards to all job assignments and related information.
  • Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

     

    Salary Range: $13.38 to $20.37 / hour

    Union Position: No

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