At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

Job Description

Job Title: Surgery Scheduler
Job ID: 794635280
Status: Full-Time
Regular/Temporary: Regular
Hours: 8:30 AM - 5:00 PM
Shift: Day Job
Facility: Pinnacle Health Medical Services
Department: WomensFirst
Location: 4700 Union Deposit Road, Harrisburg PA 17111

Description

Our team is growing and we have a variety of opportunities available for Surgery Scheduler. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! 

Responsibilities:
  • Work directly with department to troubleshoot procedural and operations issues.
  • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
  • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
  • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
  • Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
  • Ensure that informed consents are signed.
  • Provide patients with pre and postoperative instruction according to service specific guidelines.
  • Coordinate patient education seminars and schedules physicians accordingly.
  • Collect data for research study.
  • Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
  • Ensure all billing and insurance information is current and accurate.
  • Complete special projects as assigned.
  • Act as liaison between patient and referring physicians.
  • Obtain pre-certification and/or referral prior to the date of the procedure.
  • Coordinate and track internal and external marketing efforts.
  • Attend and schedule department meetings.
  • Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Qualifications

  • High school diploma or equivalent required. 
  • Completion of a medical assisting program or 2-4 years experience in a medical field. 
  • Proficiency in medical terminology preferred. 
  • General knowledge of computer software and practice management databases is essential. 
  • Knowledge of the Epic practice management programs preferred.  
  • Strong organization, time management and interpersonal skills.  
  • Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.  
  • Ability to deal compassionately and professionally with patients is essential. Work independently and possess sound decision-making skills.  
  • Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. 
  •  Ability to prioritize work demands.  
  • Ability to consistently maintain confidentiality with regards to all job assignments and related information.
  • Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal


UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $13.97 to $22.37 / hour

Union Position: No

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UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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