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   Current UPMC employees must apply in HR Direct

Scheduling Coordinator

Description

UPMC Cancer Center is currently hiring a full-time Scheduling Coordinator for the Steubenville Cancer Center.


The Scheduling Coordinator will be responsible for scheduling patient appointments and communicating with patients prior to and following receipt of outpatient services. This individual will maintain patient demographics, and interact with patients and others (on the telephone and in person) in a courteous and respectful manner.

Responsibilities:

  • Provide support to the front office w/answering phones, chart prep, scheduling, etc.
  • Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
  • Form Completion:Complete disability, FMLA, etc. forms for patients.
  • Chart preparation:All processes associated with current prep for tx/injections.Verify authorizations for all treatments/injections are secured.Verify order signed, dated, etc.Complete clinical chart prep form.
  • Scheduling/Coordinates:All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
  • Coordinate/organize all orders for supplies, nourishments, etc.
  • Contact all patients regarding missed appointments (for tx/injections/lab):Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.
  • Receive all patient phone calls regarding appointments (for tx/injections/lab):Schedule, reschedule, etc.
  • Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
  • Assist nursing staff with all processes related to oral drugs, pump patients, etc.
  • Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.

 

Qualifications

  • B.A. degree and 1 year of experience in a related function;
  • or 2 years of college, business school, or medical secretary training and 1-2 years of experience;
  • or High School Diploma and 3-5 years medical office experience required.

    Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct