Description

The Crisis Clinician I is responsible for assisting in the consumer service and clinical services. Primary responsibility is to meet with individuals presenting to the ED who are exhibiting or reporting behavioral health concerns. This includes, but is not limited to, obtaining clinical information and scheduling outpatient evaluations, consultation with ED staff and documentation of all duties previously mentioned.

Ideal candidate will have experience in a hospital setting, and can work independently. Should have strong communication skills in order to effectively collaborate with various departments within the hospital.

Responsibilities:

• Provide crisis services in a community and/or office setting.
• Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
• Work efficiently and independently in crisis setting.
• Provide follow-up services to consumers by phone and/or mobile visits.
• Meet standards for documentation and completes all required paperwork.
• Manage crisis situations effectively using positive approaches.
• Assist consumer in developing a crisis plan.
• Support consumer and negotiates appropriate referral services.
• Provide supportive counseling to consumers to promote stability.
• Utilize specific techniques of motivational interviewing.
• Complete consumer/family crisis assessments (face to face and telephone).

Qualifications

• Bachelors Degree in Psychology, Counseling or Social Work WITH three years clinical experience
• OR Masters Degree in Psychology, Counseling or Social Work required. 
• Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. 
• Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
• Experience in mental health crisis intervention, case management, or in home therapy preferred.
• Excellent, recovery-oriented interpersonal relations.
• Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
• May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

ATTENTION: IF YOUR DEGREE IS NOT IN SOCIAL WORK, PSYCHOLOGY OR COUNSELING, TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

Licensure, Certifications, and Clearances:
Act 31 or Act 126 must be obtained within 90 days of hire or transfer.

Act 31 within 90 days of hire or transfer

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life &emdash; because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.