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Job Description

Job Title: Receptionist (Part-Time)
Job ID: 810184524
Status: Part-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: Sherwood Oaks
Department: Administration
Location: 100 Norman Drive, Cranberry Township PA 16066

Description

Sherwood Oaks in Cranberry Township is hiring a part-time Receptionist! If you pride yourself on being organized, reliable, and welcoming, we invite you to apply!

This position is every Wednesday and Thursday and every other Friday, Saturday, Sunday with rotating holidays.

The hours for this position are:
7:30am-4:00pm on weekdays
7:30am-3:00pm on weekends


Purpose:

Under general supervision, provide a variety of receptionist and clerical support duties.

Responsibilities:
  • Receive, sort and distribute mail to correct department, resident or staff member in an accurate and timely manner
  • Screen and direct all incoming calls in a courteous efficient manner to the proper department or staff member
  • Direct complaints to appropriate department or staff
  • Accept assigned duties in a cooperative manner
  • Work cooperatively with all facility staff
  • Provide clerical support as needed to ancillary departments
  • Screen all individuals coming into the facility and exercises good judgment in granting entrance
  • Prepare front desk schedule
  • Observe all facility safety policies and procedures
  • Answer all inquiries according to facility policies and procedures, seeking direction as needed
  • Responsible for appropriately maintaining records of purchases for the gift shop, dietary department, and deposits for business office
  • Interact with residents and residents' representatives and directs them to appropriate department or staff
  • Follow Resident's Rights policies at all times
  • Maintain up-to-date emergency reference, key staff and medical staff telephone listing
  • Handle emergency situations in a calm, effective manner
  • Enforce visitation policies and procedures
  • Observe infection control and universal precaution policies and procedures
  • Prepare resident admission information including setting up a file and providing armband and identification card
  • Receive and respond courteously and appropriately to all inquiries made.
  • Must remain flexible in work schedule (overtime, evenings, holidays, etc.).
  • Answer incoming telephone calls on a multi-line telephone system on or before the third ring consistently
  • Attend all mandatory educational offerings
  • Follow facility fire, disaster and evacuation policies and procedures as required

Qualifications

  • Completion of High school diploma or equivalent, superior interpersonal skills required
  • Must be able to type at a speed commensurate with job demands
  • Previous experience with business office equipment including: typewriter, computer, paging system, multi-line telephone system, copier and fax machine

Licensure, Certifications, and Clearances:
  • Act 34
  • OAPSA

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.51 to $20.53 / hour

    Union Position: No

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