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Job Description

Job Title: Visual Designer II
Job ID: 801158224
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Community Care Behavioral Hlth
Department: MIS
Location: 339 Sixth Avenue, Pittsburgh PA 15222


UPMC Community Care Behavioral Health has an exciting opportunity for a Visual Designer II, located in downtown Pittsburgh at the Heinz 57 Center. When applying to this position, candidates should submit a portfolio with web or app design samples along with their application.


Do you want to design and innovate for people seeking or providing behavioral healthcare? Community Care is looking for a curious and intrepid designer to help us understand our users and design for their goals and behaviors. From composing screens into flows to collaborating closely with our development team, you'll have the autonomy to work on high-impact features that are transforming the future of behavioral healthcare access.


At Community Care, we take pride in crafting a user-friendly experience for everyone.


  • Work on the user experience across multiple products, on mobile and web.
  • Work closely with other team members to develop and expand product design patterns.
  • Help developers and product managers define both the long-term strategy and the short-term tactics for our products.
  • Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical features.
  • Work in a highly collaborative fashion with the design and product teams.
  • Consider all parts of the experience, from copy to animations to the business model, when designing.
  • Ability to sketch before hopping into software.
  • Wireframing experience and prototyping experience.
  • Design experience in a consumer application, product, or software role.
  • Experience with Sketch, Illustrator, Figma, etc.
  • A desire to keep pushing your work until all details are attended to.
  • The ability to explain your work, process, and decisions, and seek feedback to help you produce your best work.
Exceptional candidates will have:
  • Experience participating in or leading user research sessions.
  • Experience participating in or leading usability testing.
  • Experience designing for ADA-compliance.
  • Experience presenting research results to stakeholders


  • Bachelor's degree in a design-focused program such as graphic design, architecture, industrial design, communication design from an accredited college or university (comparable degree, Associate's degree, and/or experience will be considered, including internships).
  • Three years professional experience in visual design using a range of media such as video, audio, animations, illustrations, and prototyping software for storytelling and consumer product design.
  • Experience in the health care or insurance industries preferred.
  • Experience in translating complex ideas and insights into easily understood visual experiences across a variety of situations including but not limited to consumer product prototypes, executive level presentation visuals, infographics, etc.
  • Experience with digital product development experience with proven ability to translate business and user problems into solid solutions (preferred).
  • Working knowledge of design tools including but not limited to Photoshop, InDesign, Illustrator, Axure,, Optimal Workshop, or equivalent software.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $29.80 to $50.31 / hour

Union Position: No

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At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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