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Intake Assistant, Chartwell (Referral Coordinator)

  • Job ID: 815375439
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Provider Services
  • Department: Reimbursement
  • Location: 1001 Oakdale Road, Oakdale PA 15071
  • Union Position: No
  • Salary Range: $14.83 to $23.24 / hour


Provide ongoing support and assistance to the RN Intake Coordinators. Primary responsibilities include: Intake and data entry of complete and accurate referral information and providing clerical support to the Intake Department.


  • Obtains patient referral data from referral sources via phone or fax.
  • Assures accurate transfer of patient insurance information to IVC.
  • Perform clerical duties as requested.
  • Notifies intake coordinator of pending referrals.
  • Acts as liaison between Intake and referral sources with initial referral information.
  • Assists Intake with phone communication as needed.
  • Identifies and documents patient team assignment.
  • Enters new patient information into computer system as needed.
  • Documents initial referral information.
  • Assists Intake nurses with faxing and copying and distribution as needed.


  • High school diploma.
  • Medical terminology and computer experience highly desirable. 
  • Excellent communication, interpersonal and organizational skills required. 
  • Ability to prioritize and handle multiple tasks.

    Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct