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Job Description

Job Title: Scheduling Assistant (Outpatient Nutrition) - UPMC Pinnacle
Job ID: 791885936
Status: Full-Time
Regular/Temporary: Regular
Hours: 8 a.m. to 4:30 p.m.
Shift: Day Job
Facility: UPMC Pinnacle Hospitals
Department: Nutrition Therapy
Location: 111 South Front Street, Harrisburg PA 17105


The Scheduling Assistant will coordinate scheduling functions for the Outpatient Nutrition depatment cliental while assisting the day to day office functions for the support of the Outpatient Nutrition team.

  • Efficient use of scheduling software to schedule client visits based on client needs, client care plan, client service authorization if applicable and staffing.
  • Identify, develop and participate in process improvement opportunities within the agency that will enhance the quality of the services provided while actively look for ways to reduce costs without negative impact to quality.
  • Adapt to changes in work environment, successfully manage competing demands while balancing team and individual responsibilities.
  • Meet work commitments with minimal supervision, complete work assignments per established time frames with minimal or no reminders.
  • Focus on customer service and continually strive to perform the duties of the job in a manner that results in optimal customer satisfaction.
  • Participate in after hours on call Private Duty rotation.
  • Offer assistance and support to co-workers while contributing to building a positive team spirit and cohesiveness.
  • Update client electronic medical record with all necessary paperwork via scanning and filing in a timely manner.
  • Attend trainings and adhere to organization standards of conduct, policies and procedures.
  • Seek opportunities for self-development including increased responsibilities, volunteering readily, accepting constructive feedback and incorporating those into work duties.
  • Utilize Software for updating patient information, entry of notes, Reconciles/validates and processes daily activity records for all client visits for individual staff, entry of office stop forms, running reports as required and/or directed.
  • Accept client, family, facility, referring agency, staff calls and facilitate communication between team members as necessary.


  • High School Diploma or GED required 
  • Computer skills preferred 
  • Administrative experience preferred
  • Healthcare scheduling experience preferred
  • Insurance verification experience preferred

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.97 to $22.37 / hour

    Union Position: No

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