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Job Description

Job Title: Practice Manager
Job ID: 793862955
Status: Full-Time
Regular/Temporary: Regular
Hours: 8 a.m. to 4:30 p.m. 
Shift: Day Job
Facility: Pinnacle Health Medical Services
Department: Pediatric Specialists
Location: 3 Walnut Street, Lemoyne PA 17043

Description

Purpose:
At UPMC Pinnacle, our children’s health experts offer specialty medical care and pediatric surgery for children with a variety of health conditions. We are proud to partner with UPMC Children’s Hospital of Pittsburgh. Recognized regionally, nationally, and globally, UPMC Children’s Hospital of Pittsburgh is a leader in pediatric subspecialty. 

Practice Manager is an exciting role, with a lot of responsibility and plenty of career rewards.  Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.  Oversight of multiple pediatric subspecialists within one location to provide a variety of services to the pediatric population.

Our Children’s Specialty Services experts work as a team to provide complete care for our youngest patients, right here in Central Pennsylvania. Conveniently located close to Harrisburg in the borough of Lemoyne, UPMC Pinnacle’s highly trained specialists provide outstanding care close to home.

Responsibilities:
  • Manages daily operations of multi-subspecialties of pediatric positions.  
  • Manages daily operations of physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, train, and supervises assigned personnel in office setting, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians providing regular updates on operations.
  • Manages the physicians schedules ensuring appropriate coverage.  

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization. OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization. OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization. OR High School Diploma and 8 years of office management experience including one year in a health care organization.
  • Preferred previous pediatric experience.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $25.31 to $39.42 / hour

    Union Position: No

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