At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds. Visit to learn more about how you can help.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Business Assistant

  • Job ID: 876659111
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Jameson
  • Department: Operating Room - N
  • Location: 1211 Wilmington Avenue, New Castle PA 16105
  • Union Position: No
  • Salary Range: $14.03 to $21.36 / hour


Support the Director of a program in Patient Care Services to ensure effective coordination of processes and information.

  • Perform data collection as it relates to their program area.
  • Participate as a member for a related Process Improvement Team as designated.
  • Assist to coordinate the ordering, processing and delivery of new equipment to designated areas.
  • Take staff meeting minutes as directed.
  • Coordinate training for equipment, supplies, etc. as needed.
  • Support projects related to the operations of the patient care areas as directed and communicate effectively during all stages of project and noting any trends.
  • Identify opportunities to improve the appearance of or information displayed, communicate suggestions to the Director and implement changes accordingly.
  • Create and execute a mechanism for organizing and updating various materials.
  • Copy, track and file all forms, purchase requisitions, expense reimbursement forms, certifications, senior professional nurse projects, first net reports, etc.
  • Gather information and type monthly staff meeting minutes.
  • Understand JCAHO Environment of Care Standards and Department of Health regulations.
  • Support the Director in an effort to ensure that paper flow, supplies and equipment are well coordinated and appropriately tracked in department and areas assigned.
  • Ensure that all signs are accurate and compatible with desired public image of buildings.
  • Assist with deployment activities in related areas as needed.
  • Identify issues which need corrective action, communicate issue and initiate corrective action.
  • Ensure compliance with nursing equity programs.
  • Perform data collection as it relates to the program area.
  • Ensure that forms and filing systems are maintained and updated on a regular basis in all areas assigned to include clinical areas, unit directors, clinical directors and the director of patient care business operations offices as assigned.
  • Track and reorder office supplies, forms, teaching materials, etc.
  • Assist with variance tracking, Quest Vista, MRS and other input.
  • Support the Director's efforts to ensure that the environment of care meets all regulatory standards and projects a desired public image.
  • Support the Director in efforts to ensure information dissemination is well coordinated.
  • Track and follow-up on staff license renewals, certifications, education, senior professional nurse projects.
  • Create assessment and tracking tools for the following but not limited to: bonus, overtime, performance reviews, certifications, staff license renewal, office supplies, reference materials, etc.
  • Participate in all phases of budget preparation including operating and capital budgets as assigned.
  • Understand UPMC customer service standards and inform the director of any needs identified through observations and/or rounding.
  • Articulate issues and stimulate responses from: maintenance, environmental services, biotronics, central supply management reporting systems, human resources, etc.
  • Coordinate the processing of performance evaluations.
  • Report observed non-compliance to UPMC policies to Director and inform appropriate department.


  • B.A. degree in Business or health related field or 3 years of business experience.
  • Strong computer skills to include Word, Excel, PowerPoint and Adobe Acrobat.
  • Excellent data entry, written and oral communication skills.
  • Excellent organizational ability.
  • Excellent financial analysis skills.

Licensure, Certifications, and Clearances:
Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct