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Job Description

Job Title: Business Assistant
Job ID: 876659111
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Jameson
Department: Operating Room - N
Location: 1211 Wilmington Avenue, New Castle PA 16105


Support the Director of a program in Patient Care Services to ensure effective coordination of processes and information.

  • Perform data collection as it relates to their program area.
  • Participate as a member for a related Process Improvement Team as designated.
  • Assist to coordinate the ordering, processing and delivery of new equipment to designated areas.
  • Take staff meeting minutes as directed.
  • Coordinate training for equipment, supplies, etc. as needed.
  • Support projects related to the operations of the patient care areas as directed and communicate effectively during all stages of project and noting any trends.
  • Identify opportunities to improve the appearance of or information displayed, communicate suggestions to the Director and implement changes accordingly.
  • Create and execute a mechanism for organizing and updating various materials.
  • Copy, track and file all forms, purchase requisitions, expense reimbursement forms, certifications, senior professional nurse projects, first net reports, etc.
  • Gather information and type monthly staff meeting minutes.
  • Understand JCAHO Environment of Care Standards and Department of Health regulations.
  • Support the Director in an effort to ensure that paper flow, supplies and equipment are well coordinated and appropriately tracked in department and areas assigned.
  • Ensure that all signs are accurate and compatible with desired public image of buildings.
  • Assist with deployment activities in related areas as needed.
  • Identify issues which need corrective action, communicate issue and initiate corrective action.
  • Ensure compliance with nursing equity programs.
  • Perform data collection as it relates to the program area.
  • Ensure that forms and filing systems are maintained and updated on a regular basis in all areas assigned to include clinical areas, unit directors, clinical directors and the director of patient care business operations offices as assigned.
  • Track and reorder office supplies, forms, teaching materials, etc.
  • Assist with variance tracking, Quest Vista, MRS and other input.
  • Support the Director's efforts to ensure that the environment of care meets all regulatory standards and projects a desired public image.
  • Support the Director in efforts to ensure information dissemination is well coordinated.
  • Track and follow-up on staff license renewals, certifications, education, senior professional nurse projects.
  • Create assessment and tracking tools for the following but not limited to: bonus, overtime, performance reviews, certifications, staff license renewal, office supplies, reference materials, etc.
  • Participate in all phases of budget preparation including operating and capital budgets as assigned.
  • Understand UPMC customer service standards and inform the director of any needs identified through observations and/or rounding.
  • Articulate issues and stimulate responses from: maintenance, environmental services, biotronics, central supply management reporting systems, human resources, etc.
  • Coordinate the processing of performance evaluations.
  • Report observed non-compliance to UPMC policies to Director and inform appropriate department.


  • B.A. degree in Business or health related field or 3 years of business experience.
  • Strong computer skills to include Word, Excel, PowerPoint and Adobe Acrobat.
  • Excellent data entry, written and oral communication skills.
  • Excellent organizational ability.
  • Excellent financial analysis skills.

Licensure, Certifications, and Clearances:
Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $14.03 to $21.36 / hour

Union Position: No

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