At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Job Description

Job Title: Direct Support Professional- Residential (Overnights- Elizabeth Township)
Job ID: 896681502
Status: Full-Time
Regular/Temporary: Regular
Hours: Th 8p-8a, F & Sa 8p-10a
Shift: Day Job
Facility: UPMC Mon Yough
Department: MR CLAs
Location: 500 Walnut Street, Mckeesport PA 15132


The Direct Support Professional will work with intellectually disabled adults within a 24-hour supervised Community Living Arrangement (CLA) program. This worker must ensure the safety and well-being of the residents throughout his/her shift, while treating individuals with respect, dignity and giving opportunities to grow and develop at their own pace. The Direct Support Professional is responsible for maintaining HIPAA and Code of Federal Regulations Chapter 42 Public health confidentiality standards.

  • Active participant in recreational and leisure activities by planning, organizing and/or attending with transportation plan identified.
  • Working knowledge of all resident files including medical, central, programming, goal plans, support Supports, etc.
  • Obtain 24 hours of staff development per year in accordance with our program policy and procedures, as well as, state and county regulations.
  • Responsible in assisting residents to eat well-balanced diets and/or follow specific doctor ordered diets.
  • Accompany and assist residents on all appointments.
  • Responsible for personally reporting yourself off to your supervisor or the designated supervisor on-call at least four hours prior to your shift.
  • Assist residents in all aspects of teaching and/or completing with residents all adult daily living skills, including personal hygiene, bathing, toileting, oral hygiene, dressing, cooking, cleaning, shopping, running errands, transportation, packing lunches, laundry, etc.
  • Remain calm, cooperative and supportive while on duty, especially in emergency and unsettling circumstances.
  • Responsible for ongoing monitoring to know where residents are located and what they are doing to ensure residents safety and well-being when home and in the community including bed checks if indicated.
  • Complete regular household cleaning chores including, but not limited to: defrosting the refrigerator, stove/oven cleaning, curtains/drapes, windows, marks on walls, bathroom cleaning, etc.
  • Maintain awareness of current ISP for individuals assigned and agrees to adhere to the content of the ISP in delivery of Supports and supports.
  • Medication administration as mandated and trained under the Department of Public Welfare for staff who work in Pennsylvania's community-based ID programs.
  • Provide support and guidance to residents for their emotional, social and intellectual growth.
  • Cash box responsibility as assigned. File outdated staff notes, progress notes and other paperwork as directed. Inventory and reorder all paperwork forms and supplies.Attends meetings as required. Assists other programs as directed.
  • Be able to perform computer tasks within several software applications including but not limited to Microsoft Office, PsychConsult and payroll system.
  • Monitor the residents living area for hazardous and routine maintenance conditions and the reporting of such conditions upline.
  • Report to work with regular attendance and be able to stay awake throughout your shift as well as not leave residents unattended until a staff person arrives to relieve you of duty.
  • Operate an automobile or van (including lift accessories) as appropriate to provide client transportation.
  • Assist with the development, implementation and documentation of the individual client program issues, such as the ISP, assessment, outcomes, monthly summary, etc.
  • Work independently, under stress and change while performing multiple tasks simultaneously. Cannot impose personal beliefs and practices on others, as well as keeping personal matters out of the work environment.
  • Provide quality Supports at all times to residents regardless of medical and psychiatric behavioral issues. Supports may include CPR, first aid, behavioral programming, goal plans, etc.
  • Ensure the residents' environment is continuously clean, safe and secure.
  • Basic computer knowledge required or the willingness to learn. Assist individual with banking, spending money, bill paying, recreation money, bus fare, laundry money, as well as assisting with grocery shopping and the calculation of the individual's grocery money. Budgeting individual funds to pay monthly bills, monitor spending money, filling out necessary forms.
  • Completion of all paperwork, as required, in a timely fashion with signature and date. Paperwork includes progress notes, staff notes, goal plans, appointment sheets, time sheets, expense sheets, etc.


  • High school diploma or GED required. 
  • Prior human services experience preferred.
  • Must have a valid PA drivers license and meet the guidelines to be accepted on the agency's vehicle insurance policy.
  • Upon hire, provide a current physical and Mantoux test, and then ongoing as required by the Department of Public Welfare (DPW).
Licensure, Certifications, and Clearances:
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $12.79 to $19.44 / hour

    Union Position: No

    Apply Current Employee?


    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


    Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

    Learn more about working here and check out our policies and recent updates.

    UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2020

    UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

    Talent Network