At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

Job Description

Job Title: Crisis Technician I (Crisis Residential-Casual)
Job ID: 892130583
Status: Casual
Regular/Temporary: Limited
Hours: As needed- weekends, nights, variable shifts
Shift: Variable
Facility: UPMC Mon Yough
Department: Crisis Residential Unit
Location: 2560 W 12th Street, Erie PA 16505

Description

Purpose:
Assist in consumer services. Maintain a warm, friendly and hospitable environment. Answer questions, obtain clinical information and documentation of all duties previously mentioned.

Responsibilities:

  • Provide assistance with ADLs, hygiene and laundry as needed.
  • Participate in interdisciplinary activities such as staff meetings.
  • Act as a member of the recovery team to provide direct care to individuals and families of the walk-in & structured residence based on CSSP principles, recovery and rehabilitation model of care.
  • Use motivational interviewing with Consumers in a crisis office/residential setting.
  • Manage crisis situations effectively using positive approaches.
  • Participate as member of a multidisciplinary treatment team, working in conjunction with crisis care staff, program staff, and physicians and participate in the development and implementation of treatment plans.
  • Meet standards for documentation and completes all required paperwork.
  • Maintain the therapeutic milieu, including safety.
  • Provide supportive counseling to promote consumer stability by utilizing a person centered, strength based model of intervention.
This role is causal, the schedule is rotating nights/weekends as needed.

Qualifications

  • High school diploma or equivalent. B.S. degree preferred. 
  • Crisis experience preferred. Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. 
  • Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment. 
  • Excellent interpersonal relations and disposition that is warm, friendly, caring, kind, and hospitable toward consumers and colleagues. 
  • Ability work efficiently and independently in crisis setting. 
  • Ability to work collaboratively within a multidisciplinary team. 
  • Ability to work under stress, with an unpredictable consumer flow. 
  • Flexible schedule; rotating shifts. 
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. 
  • Transportation of medication is limited from one department to another.


Licensure, Certifications, and Clearances:

  • Act 31 or Act 126 - must be obtained within 90 days.
  • ASIST Certification to be obtained within 1 year of hire or transfer
  • CPR within 30 days of hire or transfer


  • Applied Suicide Intervention Skills Training
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.50 to $20.57 / hour

    Union Position: No

    Apply Current Employee?

    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


    WORKING HERE



    Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

    Learn more about working here and check out our policies and recent updates.

    UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2020


    UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

    Share:
    Talent Network