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Office Assistant I

  • Job ID: 806559668
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Cole Care
  • Department: Cole Memorial Med GP
  • Location: 1001 E. Second Street, Coudersport PA 16915
  • Union Position: No
  • Salary Range: $11.47 to $19.77 / hour

Description

Are you someone who thrives in an up-beat environment? Do you enjoy working hands on with patients and their families to provide excellent patient care? If so, you might be a great fit at UPMC! 

UPMC Cole is looking for an Office Assistant that will float to physician offices throughout the UPMC Cole Medical Group network. This position will work Monday through Friday,  with varying shift hours from 7:30 a.m. to 5:00 p.m. - along with not having to work holiday or weekend shifts! This full time role also comes with competitive benefits, such as Paid Time Off, Tuition Assistance, Paid Parental Leave, Health Insurance, and so much more! If this sounds like an opportunity that meets your interests, we invite you to learn more and apply today!

Summary:

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.

Responsibilities:
  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Qualifications

Licensure, Certifications, and Clearances:
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • High school diploma or GED is required.
  • One year work experience, preferably in a medical office setting. 
  • Knowledge of medical terminology preferred. 
  • Word processing and computer experience preferred.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

    More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

    Our Values

    At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct