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Job Description

Job Title: Office Assistant I
Job ID: 927905752
Status: Full-Time
Regular/Temporary: Regular
Hours: 8:00 am - 4:30 pm
Shift: Day Job
Facility: UPMC Cole Care
Department: Champion Orthopedics
Location: 1001 E. Second Street, Coudersport PA 16915

Description

Do you want to make a difference in the lives of your community, patients and coworkers? Answer your calling while building your career at UPMC! 

UPMC Cole is looking for a full-time, Office Assistant in the Champion Orthopedic office. This position will work Monday through Friday, 8:00 a.m. to 4:30 p.m., weekend and holiday working shifts are not typically required. We offer various opportunities for personal skill-building, professional development, and continued education including: Tuition Assistance, Health Benefits, Paid Time Off (PTO), Paid Parental Leave, and so much more!  If you’re ready to take on new challenges, explore this opportunity with us today!

Summary:
As an Office Assistant in the Champion Orthopedic office at UPMC Cole you will be responsible for making and scheduling patient appointments in an efficient and timely manner. Assisting customers in person and on the phone, providing information, and communicating with various departments. While also obtaining and entering complete demographic and insurance information.

Responsibilities:
  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Qualifications

Qualifications:
  • High school diploma or GED is required.
  • One year work experience, preferably in a medical office setting. 
  • Knowledge of medical terminology preferred. 
  • Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $11.47 to $19.77 / hour

    Union Position: No

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    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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