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Job Description

Job Title: Security Officer
Job ID: 931714637
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Night Job
Facility: UPMC Susquehanna Williamsport
Department: Safety & Security
Location: 700 High Street, Williamsport PA 17701

Description

UPMC is looking for a full-time security officer to provide a safe and secure environment for patients, visitors and employees. Our security officers protect people, hospital assets and confidential information.

Responsibilities:
  • Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for UPMC Susquehanna. Provide the best C.A.R.E. for our patients no matter what.
  • Know and follow all organizational/departmental policies/procedures.
  • Assume responsibility for personal development and education.
  • Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
  • Responds to inquiries for advice, assistance or service from patients, visitors and employees, prioritizing calls based upon urgency. Follows through with all calls, updating callers when possible to explain delays.
  • Maintains confidentiality in all oral and written communication, ensuring that privileged information/records are appropriately transmitted/protected/noted to exclude the attention of those not directly involved, promptly reporting violations of confidentiality.
  • Reports any situation or problem which could potentially adversely affect the moral,integrity/credibility of UPMC Susquehanna
  • Ensures accessibility, operability and the presence of safety equipment throughout assigned work areas (exits, fire extinguishers, pull stations, etc.)
  • Completes comprehensive patrols of assigned hospital buildings and grounds to prevent fire and accidents, vandalism, theft, loitering and other crimes, identifying and reporting any hazards.
  • Monitors the conduct of visitors on hospital premises. Confronts unauthorized persons for questioning, as needed. Participates in investigations if necessary.
  • Assists in the handling/restraining of unruly or violent individuals applying, approved restraint techniques
  • Escorts patients, visitors and employees to parking lots and hospital buildings, as needed. Controls parking and traffic flow, enforcing parking regulations.
  • Provides support to the Emergency Department at Muncy Valley Hospital by transporting patients, stocking supplies, answering phones and assisting with CPR. Divine Providence Hospital officers will assist the Supply Chain/Central Supply department, as scheduled, selecting, delivering and processing supply requests.

Qualifications

  • High school diploma or equivalent required.
  • Specialized safety / security training and experience is strongly preferred.
  • Previous healthcare safety / security experience is preferred.
  • Strong reasoning skills to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems required.
  • Excellent communication and listening skills required.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 90 days of hire

  • Cardiopulmonary Resuscitation (CPR)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $14.33 to $21.39 / hour

    Union Position: No

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    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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