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Food Service Liaison

  • Job ID: 916505311
  • Status: Part-Time
  • Regular/Temporary: Limited
  • Hours: 4:15 p.m. to 7:15 p.m. or 11:15 a.m. to 7:15 p.m.
  • Shift: Variable
  • Facility: UPMC Pinnacle Hanover
  • Department: Food Services
  • Location: 300 Highland Avenue, Hanover PA 17331
  • Union Position: No
  • Salary Range: $13.10 to $19.90 / hour

Description

Our food service team at UPMC Hanover is growing and we have a variety of opportunities available for Food Service Liaisons.  If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! 

Purpose:
The Food Service Liaison is responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

Responsibilities:
  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.

Qualifications

  • High School Diploma/GED OR 1 year previous job experience required in lieu of High School Diploma/GED.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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    Our Values

    No matter where we work or what we do, we’re driven by common values that guide our work and keep us accountable to one another. UPMC’s values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive, experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct

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