At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Data Entry


Operates keyboard or other data entry device to enter data into the computer by performing the following duties.

  • Financially balances work at the end of each day. Balances control batches, correct errors.
  • Deletes incorrectly entered data as needed, re-enters correct data, and forwards copy to manager for follow-up with all users involved.
  • Enters payment transactions into computer from encounter forms, insurance EOB's and patients; prepares and forwards refund forms and letters for overpayment on charges/accounts to Accounts Payable.
  • Coordinates claims when multiple insurance companies are involved with payment.
  • Assesses the validity of the information being received before transacted and reports to management any discrepancies or questionable information.
  • Maintenance of Insurance EOB's.
  • Responsible for incoming calls. Assists patient with billing questions/concerns. Transfers calls appropriately.


  • High school diploma or general education degree (GED) required. 
  • CPT and ICD9 knowledge required. 
  • Six months related experience preferred. 
  • Equivalent combination of education and experience. 
  • Must have the ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Must be able to manually transfer information from hardcopy entering the same into the computer system. 
  • Ability to effectively present information in one-on-one and small group situations to insurance company representatives, and other employees of the organization.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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