At UPMC, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. As our team continues to provide Life Changing Medicine to our patients, our recruiters will continue to fill positions throughout this time. Interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

UPMC Life Changing Medicine
Search Our Jobs

   Current UPMC employees must apply in HR Direct

Patient Service Coordinator - Float

  • Job ID: 936511896
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 to 4:30
  • Shift: Day Job
  • Facility: UPMC CancerCenter
  • Department: 61042 ONCOL Admin Cancer Centers
  • Location: 850 Hospital Road, Indiana PA 15701
  • Union Position: No
  • Salary Range: $14.36 to $21.90 / hour

Description

UPMC Cancer Center is currently hiring a full-time Patient Service Coordinator. This position will float between several Cancer Centers including: Indiana, Monroeville, Mercy, McKeesport, West Mifflin, Bethel and St. Clair hospital campus.


The Patient Service Coordinator will be responsible for front and back office duties. These duties include, but are not limited to: patient check-in/check-out, answering phones, insurance authorizations, EMR scanning, medical records maintenance, rooming and triaging patients for their visit and/or treatment. This individual will also be expected to manage the clinic and provide outstanding customer service to all patients and families.

 

Are you a team player that is looking for a rewarding career in a fast-paced environment? APPLY TODAY!


Responsibilities:
  • Completes vital signs, specimen testing and EKGs as needed.
  • Organizes daily schedule of patients, greet patients and assigns rooms.
  • Orders supplies for unit as necessary.
  • Maintains competency requirements.
  • Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
  • Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
  • Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Other Duties as Assigned.
  • Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
  • Anticipates and responds to meet customer needs.
  • Respond appropriately to crisis situation as a team member.
  • Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Assists in the registration of patients to include verification and confirmation of health insurance coverage.
  • Immediately report any situation that may impact safety of patients, visitors and staff.
  • Provides front desk coverage as assigned.
  • Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
  • Account for all customers in the clinic.
  • Provides lobby/waiting room coordination and supervision.
  • Serve as liaison between customer and clinic staff.
  • Collects 100% of copays daily and correctly balances at the end of each day.
  • Coordinates scheduling to include testing.
  • Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

Qualifications

  • High School graduate or equivalent required. 
  • Minimum of three years of direct patient care and or phlebotomy experience. 
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. 
  • Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. 
  • Possesses excellent organizational skills.

Licensure, Certifications, and Clearances:
Medical Assistant or Phlebotomy licensure preferred CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

    More than just competitive pay and benefits, our Total Rewards package cares for you in all areas of life. Designed to help you achieve your goals, Total Rewards support our belief that you’re at your best when you’re receiving the support you need in all areas of life: professional, personal, financial, and more.

    Our Values

    No matter where we work or what we do, we’re driven by common values that guide our work and keep us accountable to one another. UPMC’s values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive, experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

       Current UPMC employees must apply in HR Direct

    Talent Network