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Office Manager

  • Job ID: 954756076
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: UPMC Cole Care
  • Department: RHC ENT Practice
  • Location: 1001 E. Second Street, Coudersport PA 16915
  • Union Position: No
  • Salary Range: $15.65 to $24.93 / hour

Description

Combine your leadership skills and experiences to take the next step of your career! UPMC Cole is looking for an Office Manager to lead the Ear, Nose, and Throat (ENT) Practice. This is a day shift position that offers competitive full-time benefits including Paid Time Off (PTO), Paid Parental Leave, Health Benefits, Tuition Assistance, and so much more! If you’re a natural people-person who is passionate about developing team members and making an impact in the world of healthcare, we invite you to join our team today!

As the Office Manager in the ENT Practice, you will manage the timely and organized operation of the general services of the practice including scheduling, coordinating templates, coordinating all operational tasks, and assisting the director of the practice on a daily basis. Must also have the ability to order all supplies utilized in the clinical area and for coordinating the maintenance of the equipment.

Responsibilities:
  • Anticipate scheduling issues when members of the staff are not scheduled.
  • Coordinate and staff laser templates, ensuring that patients are properly scheduled.
  • Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
  • Order all supplies and services as needed for this practice.
  • Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
  • Provide and coordinate maintenance on all equipment used by the clinical staff of the department.

Qualifications

Qualification:
  • Bachelor's Degree in Health Care or Business + 1 year experience 
  • OR Associate's Degree in Health Care or Business + 3 years of experience 
  • OR High School Diploma + 5 years of experience
Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Total Rewards

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       Current UPMC employees must apply in HR Direct

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