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   Current UPMC employees must apply in HR Direct

Office Assistant I

  • Job ID: 934478624
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: UPMC Cole Care
  • Department: RHC Emporium
  • Location: 1001 E. Second Street, Coudersport PA 16915
  • Union Position: No
  • Salary Range: $11.47 to $19.77 / hour

Description

Have you wanted to start a career in healthcare? Are you interested in a career that offers plenty of room for growth and development? Answer your calling while building your career at UPMC! UPMC Cole's Emporium, PA location is looking for an Office Assistant! This is a full-time role that offers competitive benefits such as Paid Time Off (PTO), Paid Parental Leave, Tuition Assistance, Health Benefits and so much more! If you’re ready to take on new challenges, explore this opportunity with us today!
 
As an Office Assistant you would be responsible for making and scheduling patient appointments in an efficient and timely manner. While also assisting customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.

Responsibilities:
  • Verify necessary information and records in the medical record and computerized scheduling system.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Answer questions regarding patient appointments and testing.
  • Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Qualifications

Qualifications:
  • High school diploma or GED is required.
  • One year work experience, preferably in a medical office setting. 
  • Knowledge of medical terminology preferred. 
  • Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, our Total Rewards package cares for you in all areas of life. Designed to help you achieve your goals, Total Rewards support our belief that you’re at your best when you’re receiving the support you need in all areas of life: professional, personal, financial, and more.

Our Values

No matter where we work or what we do, we’re driven by common values that guide our work and keep us accountable to one another. UPMC’s values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive, experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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