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Chart Facilitator - Home Health

  • Job ID: 954721838
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: Home Nursing Agency
  • Department: Compliance Risk Mgmt
  • Location: 20 Sheraton Drive, Altoona PA 16603
  • Union Position: No
  • Salary Range: $13.10 to $19.86 / hour


UPMC is currently hiring a full-time Chart Facilitator to support our Home Health Department.

Join the team that’s providing the highest quality of home health care in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Senior Services has demonstrated a continued commitment to keeping both our residents and our employees safe and healthy, especially throughout the COVID-19 pandemic. 


Responsible for maintaining the integrity of the medical records file room and the patient chart by following the approved policies and practices of the agency.

  • Retrieve charts on request for staff and responds to internal telephone requests for information.
  • Purge discharge charts according to procedure.
  • Inquire and update database for off-site storage.
  • Focus on customer service and continually strive to perform the duties of their job in a manner that will result in optimal patient satisfaction.
  • Prepare charts for external requests for PHI prior to review by Compliance Department
  • Retrieve copies of information as required for billing, audits, on-site surveys and other legal matters.
  • Process discharge charts according to procedure.
  • Attend compliance training and adheres to the organization standards of conduct, policies and procedures.
  • Maintain the integrity/security of the Medical Records department and the patient charts.
  • Responsible for electronic medical record retrieval/printing from the Home Care automated system to fulfill requests from 3rd party payers and other governing bodies.
  • Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of the services we provide.
  • Oversee Chart Facilitators daily activities in the absence of Medical Records Supervisor and ensure continued efficient department operations.
  • Alphabetize and file all patient documentation using approved chart order.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC/Jefferson Regional Home Health, L.P. towards patients, visitors, staff, peers, physicians and other departments within the organization.
  • Follow Medical Records department policies and procedures.


  • High school diploma or GED is required.
  • Some knowledge of medical terminology preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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