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   Current UPMC employees must apply in HR Direct

Systems Analyst - Associate

  • Job ID: 996868148
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Pinnacle
  • Department: Clinical Infomatics
  • Location: 409 South Second Street, Harrisburg PA 17104
  • Union Position: No
  • Salary Range: $25.31 to $39.42 / hour

Description

Purpose:
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs. Collaborates with inpatient operational staff to troubleshoot software issues and escalates problems appropriately.

Responsibilities:
  • Data Confidentiality/Security Maintain confidentiality of sensitive information at all times. Complies with department change control processes.
  • Application Upgrades and Implementations Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans.
  • Data Quality Maintain data quality at all times.
  • Second and Third Level Support (Including Maintenance Activities)Ability to triage support issues and escalate accordingly. Partner with team members to trouble shoot support issues.
  • Vendor Relationships Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.
  • SDLC (System Development Life Cycle)Have a fundamental knowledge of the system/application development life cycle.
  • Process Improvement Review and validate existing processes.
  • Modifies, enhances or adapts existing systems and integrate new features or improvements
  • Project Management-Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly.
  • Communication-Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Self-Development-Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
  • System Integration-Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans.
  • Interactions with Others-Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.

Qualifications

Requirements:
• Familiarity with modern technology and application support through education or practical experience. 
• Highly driven and self-motivated to meet expectations.
• Ability to work independently and in a team based environment.
• Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
• Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. 
• Additionally, this position may be required to maintain a stand by status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the stand by period. The frequency varies based upon the number of colleagues in the rotation.

Licensure, Certifications, and Clearances:

• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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