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Office Assistant II

  • Job ID: 947895060
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 5 p.m.
  • Shift: Day Job
  • Facility: UPMC Susquehanna Soldiers+Sail
  • Department: Pediatrics
  • Location: 32-36 Central Avenue, Wellsboro PA 16901
  • Union Position: No
  • Salary Range: $15.58 to $23.38 / hour

Description

Are you interested in a career that provides plenty of opportunity for growth and development? Join our team at UPMC Wellsboro in the Pediatrics Office as an Office Assistant! With an excellent benefits package, which includes Paid Time Off (PTO), Health benefits, Paid Parental Leave, Tuition Assistance along with competitive wages - this full-time position could be the perfect fit for you! 

This is a day shift, Monday through Friday position, working a variable shift from 8:00 a.m. to 5:00 p.m. As the practice grows there may be an evening shift during the week, also a Saturday morning shift. If this sounds like a great fit for you, we invite you to explore this opportunity with us today!

As an Office Assistant II, you would be responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.

Responsibilities:
  • Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.
  • Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.Maintain a clean, orderly waiting area including beverage area and reading materials.
  • Answer questions regarding patient appointments and testing.Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Assist with inpatient billing process.
  • Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
  • Process medical records release requests.
  • Identify stock levels of office supplies and assist with ordering/inventory management.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.Answer telephone, screens calls, takes messages and provides information in a courteous manner.
  • Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.Schedule, coordinate and reschedule patient appointments. Relay necessary messages to staff and providers.

Qualifications

Qualifications:
  • High school diploma or GED. 
  • Three years of work experience, preferably in a medical office setting. Knowledge of medical terminology preferred. 
  • Word processing and computer experience required.
  • Pediatrics and/or Family Practice experience preferred.
Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

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Our Values

No matter where we work or what we do, we’re driven by common values that guide our work and keep us accountable to one another. UPMC’s values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive, experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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