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Food Service Liaison

  • Job ID: 987918385
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 11:30 a.m. to 8 p.m.
  • Shift: Evening Job
  • Facility: UPMC Pinnacle Memorial
  • Department: Dietary
  • Location: 1701 Innovation Drive, York PA 17404
  • Union Position: No
  • Salary Range: $13.10 to $19.90 / hour

Description

Our food service team at UPMC Memorial is growing and we have a variety of opportunities available for Food Service Liaisons. If you’re looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!  The ideal candidate must be willing to work second shift and rotating weekends.

Purpose:
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

Responsibilities:
  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.

Qualifications

  • High School Diploma/GED or one year previous job experience required in lieu of High School Diploma/GED

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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       Current UPMC employees must apply in HR Direct

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